HEAD OF SALES OPERATIONS

CAPE TOWN

START DATE: ASAP

***Only SA Nationals or those with the right to work in South Africa will be considered. No visa support is provided***

Our client is searching for a candidate to join their senior management team to drive the sales operations that serve travel agency partners selling bespoke, luxury safari holidays to their customers. The successful candidate will be responsible for ensuring that sales operations run smoothly and efficiently, while also meeting or exceeding customer service and performance goals

REQUIREMENTS:

• Bachelor's degree in business, tourism, or a related field
• Minimum of 5 years experience in an operational senior management role improving and refining operational efficiency and effectiveness
• Ability to manage and drive operational change in a large and complex setup (Teams of 60+)
• Strong experience in technology and overall process improvement
• Strong leadership and management skills
• Excellent financial acumen and budget management experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work well under pressure and meet tight deadlines

PREFERENTIAL SKILLS:

• Strong leader with a passion for improving customer service and a proven track record of success in driving operational and process change
• Strong people focus aligned to the company values
• Right attitude and passion for the role: exhibit enthusiasm and a can-do attitude about work and deliverables
• Results and metrics driven
• Ability to challenge existing processes and ways of working
• Strong leadership and interpersonal skills
• Must be pro-active with ability to multi-task and work under tight deadlines
• Flexible and innovation hungry, embracing change positively
• Passionate about Positive Impact, conservation, and sustainability.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!