OPERATIONS MANAGER

NEW ZEALAND

START DATE: ASAP

***Only New Zealand or Australian Nationals or those with the right to work in these countries will be considered. No visa support is provided***

Are you ready to step into a pivotal leadership role at our client’s Ultra Luxury Hotel in New Zealand? We are seeking a Operations Manager to serve as the second in command, reporting directly to the General Manager and assuming full responsibility in their absence.

This is a key position that would suit an EAM with a Rooms or F&B background. The successful candidate will need to have extensive hospitality experience, a strong focus on excellence, plenty of enthusiasm and a flexible approach. The right applicant must be self-motivated, a team player and able to work well in a high-pressure environment.

REQUIREMENTS:

• The successful candidate must be passionate, well presented, possess strong communication skills (verbal and written) and most importantly, will go above and beyond the call of duty to deliver a true luxury experience for our guests.
• Additionally, you will have:
• A passion for service delivery and hospitality
• Previous (minimum 4 years) senior-level experience in 5 Star Luxury Hotels and or Boutique Lodges
• Exceptional Food & Beverage and or Front Office knowledge
• A commitment to high standards and quality
• A hardworking and co-operative manner
• Excellent management ability and communication skills
• Ability to drive a team and foster teamwork
• A developmental and coaching approach
• Understanding of housekeeping & maintenance procedures
• Administrative management experience, including strong financial acumen
• A high level of attention to detail and exceptional organisation skills
• An awareness of developments within the food & lodge industries as well as international trends in hospitality
• A high degree of professionalism
• A natural relationship builder
• Passionate about attention to detail, which is critical in delivering luxury experiences
• Highly self-motivated
• Assumes ownership for their role
• Comfortable and calm working under pressure
• Core to the success of the individual in this role is that their personal values are aligned with those of our client: Ownership, Passion, Transparency, Innovation and Collaboration.
• Own reliable transport

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!