CONCESSION GENERAL MANAGER COUPLE

BOTSWANA

START DATE: ASAP

Our client, a leading name in luxury safari experiences, is seeking an exceptional Concession General Management Couple to steward one of their flagship concessions. Reporting to the GM of Lodges, this role carries full responsibility for the seamless operation, performance, and guest experience across the concession and its camps.

You’ll ensure each camp is expertly staffed, well‑managed, and consistently delivering service levels that reflect the group’s high standards and strategic vision. A key part of the role includes overseeing and controlling camp‑related expenditure, with clear monthly and annual accountability.

This is a town‑based position with a strong field component — expect to spend around 70% of your time in the bush, actively engaging with teams, operations, and the guest experience.

REQUIREMENTS:

• Minimum 5 years’ senior management experience in a senior camp management role, ideally in a remote, multi-property operations.
• Extensive safari lodge or concession experience
• Senior camp or lodge management exposure
• Strong operational and people-leadership depth
• Proven impact on guest satisfaction, standards, and team stability
• Hands-on, visible leadership 
• Strong coaching, mentoring, and performance management capability
• Confident conflict management and decision-making
• Emotional resilience suited to high-pressure, isolated environments
• A long-term mindset

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!