MANAGEMENT COUPLE

BOTSWANA (LIVE IN)

START DATE: ASAP

Our client, a distinguished luxury safari group, is seeking an experienced and dynamic Management Couple to lead one of their exclusive camps.

In this pivotal role, you will champion the seamless day‑to‑day operation of the camp, ensuring an exceptional guest experience while nurturing a motivated, high‑performing team. You’ll oversee the upkeep of camp facilities, uphold the Group Environmental Minimum Standards (GEMS), and deliver hospitality that reflects the brand’s renowned excellence.

At the heart of the role is the ability to craft personalised safari journeys—anticipating guest needs, elevating comfort, and consistently exceeding expectations. Clear, proactive communication is essential, ensuring every team member understands and delivers on each guest’s unique preferences.

This is an opportunity for a passionate couple who thrive in remote luxury environments, lead with heart, and take pride in creating unforgettable moments for every guest.

RESPONSIBILITIES:

Guests & Hosting

• All Agents/Site Inspections /Journalists are to be hosted by the General Manager.

• Act as a brand ambassador at all times, ensuring that any trips happen as seamlessly as possible.

• Meet and host all guests visiting camp, gathering as much information.

Management Teams

• Empower departmental managers by constant communication and meetings in which areas of focus are discussed.
• Set quarterly objectives with each manager, ensuring they do the same for their teams.
• Assist in any shortfalls in team numbers and respective work as required.
• Create team spirit by leading by example, listening, being emphatic, and motivating your team.

Staff Management

• To ensure that you work with the staff committee to effectively solve and assist in any staff issues that may arise.
• Time management to be implemented in conjunction with departmental managers, in all departments of camp operations with necessary shift rosters being utilised.
• Plan all staff leave and subsequent movements in and out of camp on time.
• Evaluate and implement optimum staff numbers in all departments to effectively streamline work in the lodge.
• Drive staff training through departmental managers, constantly evaluating and re-assessing staff with potential, or in need of assistance, mentoring, and development.
• Bi-annual appraisals must be followed for all camp staff.

• Motivate staff to utilize training platforms and attend in-house training courses, monitoring their performance.

Administration

• Delegate and assist with all camp administration effectively throughout departments, ensuring deadlines are adhered to
• Monitor and maintain constant input of guest information on the MOOD boards, ensuring all interesting and relevant information is discussed in every morning meeting.
• Oversee Month-end stocktakes and sheets, personally checking for any large discrepancies or mistakes.
• Write a newsletter for your camp at the end of each month, as per the prescribed format. 
• Double-check all bulk orders before they are sent to town on the 28th of each Month, utilizing the stock takes, par stock, and projected occupancies to ensure that all orders are within prescribed levels.
• Make sure all Departmental Heads and Managers, including yourself, leave detailed handover notes before going on leave. These are to be submitted to relevant Concession and OPS managers.
• Ensure the required monthly environmental data is captured

Camp Operations

• Manage by Walking Around. Ensure you walk through the camp daily, making sure all areas are kept to the highest possible standard. This includes visiting the staff village regularly.

• Constantly evaluate areas that may need attention within the concession and camp, submitting necessary feedback
• Continuously drive Service standards, monitoring work ethic, neatness and skill sets.
• Support the Curio Shop & Spa Managers in their daily operations.
• Curb any excessive expenditure or wastage in all departments.
• Ensure all company assets are maintained and cared for in an appropriate manner.
• Drive personalized guest experience as much as possible, with a minimum of one signature activity per guest per stay and a magic moment per day.
• Take responsibility and ownership of the entire camp operation.
• Work closely with 3rd parties like the BDF and Parks by reporting problem animal and guest/staff safety-related incidents promptly.
• Be actively involved in the Environmental Management Systems (EMS) of the camp by assisting in the formulation of improvement timelines and ensuring the provided timelines are met. 

Impact Awareness and Communication

• The General Manager is responsible for embodying and communicating the company’s core impact strategy to both guests and staff, fostering a shared understanding and commitment to the company's conservation and community goals.
• Educate and engage staff on their role in Impact, conservation efforts, and adherence to sustainability policies.
• Facilitate back-of-house tours showcasing sustainable technologies, ensuring staff can answer guest questions confidently.

Environmental - GEMS

• Ensure GEMS adherence across all camp operations, using the latest standards as the baseline for compliance.
• Oversee operational implementation of GEMS in water, waste, energy, and field systems to minimise environmental impact.
• Ensure EMS Improvement Timelines are adhered to and met. 

• Conduct regular inspections of camp and staff village, checking waste systems, fuel storage, water reticulation, power supply, hot water, and chemical use.
• Train and hold staff accountable for GEMS compliance, including firefighting, waste separation, and eco-friendly product use.
• Identify and resolve problems by addressing leaks, contamination, invasive species, and waste disposal issues, while liaising with the Regional Environmental Manager.
• Integrate GEMS into daily management using the EMS checklist and incorporating environmental updates into team meetings.
• Ensure STP inspections are regularly carried out and coordinate closely with TSM and responsible personnel.

REQUIREMENTS:

• Minimum 5 years’ senior management experience in a senior camp management role, ideally in a remote, multi-property operations.
• Proven track record in team leadership, operational management and guest relations
• Financial acumen with experience in budget management and reporting.
• Excellent interpersonal and communication abilities.

• A natural gift for leadership
• Ability to inspire, guide, and uplift
• A passion for wildlife and a commitment to sustainability and conservation.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

DIRECTOR OF MARKETING OPERATIONS & GROWTH SYSTEMS

MIAMI (HYBRID)

START DATE: ASAP

Our client, a luxury safari company, is searching for a Director of Marketing Operations and Growth Systems. This is a senior operational systems role responsible for the structure, integrity, and performance clarity of the company’s marketing and revenue infrastructure. This role ensures that strategy translates into disciplined, measurable execution.

The Director of Marketing Operations & Growth Systems serves as the operational leader of the marketing function, coordinating internal contributors and external partners to ensure marketing activity operates as a coherent, data-driven system.

RESPONSIBILITIES:

Marketing Leadership & Coordination

• Provide operational leadership across the marketing function, ensuring internal contributors and external partners operate as a coordinated system.
• Oversee the work of agencies and contractors, ensuring clear ownership, accountability, and delivery against priorities.
• Set operational priorities and maintain alignment between marketing activity, CRM systems, and sales processes.
• Identify structural gaps in resources or execution and recommend improvements to maintain system integrity and performance.

CRM & Revenue Systems Ownership

• Design and maintain Salesforce data integrity, reporting structure, and automation workflows
• Own the CRM data model and ensure it reflects business strategy
• Build and maintain attribution clarity across paid, organic, referral, and PR channels
• Monitor system health and flag structural weaknesses

CRM & Lifecycle Engineering

• Architect segmented journeys for UHNW prospects

• Define long-consideration nurture frameworks appropriate for high-value decision cycles
• Ensure alignment between marketing-qualified leads and sales pipeline definitions
• Optimize inquiry response times and escalation processes

Paid Acquisition Oversight & Agency Accountability

• Oversee paid media agencies to ensure disciplined execution
• Enforce cost-per-qualified-inquiry performance standards
• Monitor spend pacing and budget alignment in coordination with Finance
• Continuously evaluate performance based on revenue impact

SEO & Digital Infrastructure Oversight

• Oversee technical SEO health and agency execution
• Ensure SEO audit recommendations are implemented
• Coordinate technical updates impacting performance
• Enforce discipline against volume-driven or discount-led tactics

AI & Systems Enablement

• Evaluate and implement AI tools for lead scoring enhancement, personalization logic, and workflow automation
• Oversee implementation with technical vendors

Reporting & Performance Visibility

• Own the reporting framework and dashboard structure
• Ensure monthly performance dashboards reflect 
  • cost per qualified inquiry
  • close rate by channel
  • revenue attribution
  • sales velocity
  • CAC vs LTV

• Maintain the integrity of CRM, pipeline, and performance data that informs revenue forecasting models. Ensure all forecasting inputs are accurate, current, and aligned with defined sales stages.

REQUIREMENTS:

Qualities

• Think structurally and bring discipline to how marketing systems, data, and processes operate.
• Bring rigor to attribution, KPI definition, and ROI measurement.
• Balance strategic thinking with strong operational execution and follow-through.

• Are comfortable leading and coordinating internal contributors and external
• Understand how to operate in a prestige or luxury brand environment where discretion and performance discipline must coexist.
• Are comfortable working directly in a founder-led organization with high visibility and fast decision cycles.

Experience

• 8–10 years of experience in marketing operations, growth marketing, or revenue operations roles with responsibility for marketing execution and infrastructure.
• Experience leading or coordinating marketing teams that include internal contributors and external agencies.
• Salesforce CRM architecture, including data models, lifecycle stages, reporting structures, and integrations.
• Marketing automation platforms (Mailchimp, HubSpot, Marketo), including segmentation and lifecycle campaign implementation.
• Experience overseeing paid media agencies and SEO partners with accountability for performance outcomes.
• Experience analyzing funnel performance and improving conversion across complex customer journeys.
• Marketing analytics environments (GA4, tracking implementation, UTM governance) and performance measurement across channels.
• Experience designing or maintaining attribution frameworks that connect marketing activity to revenue outcomes.
• Experience operating in high-consideration purchase environments with long decision cycles.
• Experience in luxury, private aviation, UHNW services, high-end real estate, or similar sectors preferred.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

GROUP DIRECTOR OF ENGINEERING

FIJI (LIVE-IN, ISLAND BASED)

START DATE: ASAP

We’re seeking a Group Director of Engineering to lead the strategic direction of Engineering across three exceptional properties. This is a rare opportunity to shape standards, elevate performance, and safeguard a multi‑property asset portfolio while driving safety, compliance, and operational excellence. Lead high‑performing teams, oversee major projects, and ensure our facilities operate at world‑class levels.

The role oversees engineering performance, capital planning and approval, project governance, financial discipline, and lifecycle optimisation to protect asset value while supporting operational effectiveness and guest satisfaction. Acting as the senior technical authority, the position strengthens safety and emergency preparedness programs, ensures compliance with national codes and regulations, and drives continuous improvement in cost control, utilities performance, and maintenance standards.

Through oversight of Chief Engineers and Engineering Managers, the role ensures engineering functions operate efficiently, projects are delivered effectively, risks are actively managed, and the Group’s physical assets are maintained to protect guests, employees, stakeholders, and long-term business continuity.

RESPONSIBILITIES:

Technical:

• Develop and implement the Group-wide engineering strategy aligned to business objectives and long-term asset lifecycle planning.
• Establish forward-looking maintenance and capital investment strategies aligned to 5–10 year asset lifecycle requirements.
• Provide strategic oversight of asset condition assessments and long-term asset renewal planning across all properties.
• Establish and govern engineering standards, policies, SOPs and operating frameworks across all properties.
• Oversee portfolio-wide engineering risk management, including identification and mitigation of operational, infrastructure and lifecycle risks.

Leadership/Team:

• Lead and inspire the Engineering team across all properties, fostering mutual respect, trust, motivation, cooperation and teamwork.
• Lead by example in demonstrating company values and embedding them into daily operations.
• Mentor Chief Engineers and Engineering Managers to strengthen leadership capability, technical expertise and business acumen.
• Maintain and develop Engineering team capability to improve service responsiveness and minimise maintenance-related disruptions.
• Oversee and support training and development initiatives in conjunction with the Group Training and Development Manager.

Operational & Business Support:

• Contribute to the development and monitoring of resort strategies, objectives and performance outcomes aligned to the company’s Vision, Mission and Values.
• Participate in collective advice and decision-making relating to operational plans and resource allocation.
• Provide executive-level reporting to senior leadership and ownership stakeholders on asset condition, engineering performance, capital requirements and risk exposure.

Profit and Loss:

• Exercise delegated financial and capital approval authority within established limits.
• Ensure robust governance controls are applied to engineering expenditure, contracts and capital projects across the Group.
• Develop and manage the Engineering budget across the Group.

Compliance, Health and Safety:

• Maintain and apply knowledge of all statutory and legislative requirements relevant to Engineering operations across the Group.
• Ensure compliance with fire, health and safety, hygiene, environmental, chemical and employment legislation across all properties.

REQUIREMENTS:

• Degree in Engineering, Project Management or a related Field.
• Minimum 5 years’ senior leadership experience within a large resort, hotel or complex facilities environment, including oversight of Maintenance, Grounds, Powerhouse and major infrastructure assets.
• Demonstrated experience overseeing engineering functions across multiple properties or complex operational environments.
• Proven experience developing and implementing engineering strategy aligned to long-term asset lifecycle planning.
• Demonstrated experience managing capital expenditure programs, infrastructure projects and long-term asset renewal planning.
• Strong financial management experience, including budgeting, POM cost control and P&L accountability.

• Experience establishing engineering standards, policies
• and governance frameworks.
• Demonstrated experience managing statutory compliance, audit processes and engineering risk.
• Demonstrated thorough knowledge of relevant building codes, statutory and industry regulations.
• Demonstrated understanding of asset lifecycle management principles and sustainability practices.
• Demonstrated awareness and application of emerging engineering technologies and industry best practice.
• Experience mentoring and developing senior engineering leaders (e.g., Chief Engineers / Engineering Managers).
• Strong analytical, problem-solving and decision-making capability.
• Excellent communication skills with the ability to influence at operational and executive levels.
• Proficiency in Microsoft Office and relevant project management, maintenance management and building systems software.
• Experience reporting to Executive or Board-level stakeholders.
• Experience in sustainability initiatives including energy optimisation and utilities performance management.
• Experience in vendor governance, contract negotiation and portfolio-level supplier management.
• Experience operating in pacific, island or geographically dispersed environments.
• Experience in crisis management and business continuity planning.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

CHIEF ENGINEER

FIJI

(Island Based)

START DATE: ASAP

Are you a dynamic engineering leader with the ability to balance technical expertise and people management? Do you thrive in remote environments that demand strategic problem-solving, marine engineering knowledge, and the ability to navigate workplace dynamics?

The island based Chief Engineer will be responsible for overseeing technical operations, engineering maintenance, and team management within the department, reporting directly to the GM with a dotted line to the Group Director.

REQUIREMENTS:

• Previous experience in the position of Chief Engineer in resorts and hotels of not less than 5 years or in any other leadership role within the Maintenance Department.
• Mid-large volume resort experience (ideally in a remote/island location)
• Engineering Management, Facilities Management, and Project Management skills and able to draw up preventative maintenance programs.
• Experience in overseeing maintenance, repair, and safety compliance, including desalination plants and back-up power systems
• Knowledge of mechanical systems and electrical systems, including HVAC and marine.
• Leadership from the front (hands-on)
• Excellent communication and interpersonal skills manging a diverse team
• Bachelor's degree in Engineering or related field

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

HEAD SPA THERAPIST / TRAINER

MALDIVES (LIVE-IN)

START DATE: ASAP

Our client, a prestigious island resort in the Maldives, is looking for a talented Head Spa Therapist & Trainer to inspire their spa team and deliver unforgettable wellness journeys.

The Spa Trainer & Head Therapist is responsible for leading, training and mentoring the spa team to ensure consistent service excellence, technical accuracy and exceptional guest experiences. This role oversees therapist skill development, treatment quality, training programs, SOP compliance and supports daily spa operations while fostering a positive, motivated and professional team culture.

REQUIREMENTS:

• Diploma or Certification in Spa Therapy/massage
• Therapy from a recognised institution. Certified Train the Trainer qualification.
• Strong knowledge and certification in Anatomy & Physiology.
• Certifications in multiple spa modalities such as:

• Massage therapies (Swedish, Deep Tissue, Thai, Aromatherapy)

• Body treatments and rituals

• Skincare and facials

• Manicure & Pedicure

• Additional certifications in wellness, holistic therapies or specialised treatments will be an advantage
• Minimum 3-5 years of experience as a Spa Trainer/Senior Therapist / Head Therapist.
• Previous experience in a 5-star luxury hotel or branded resort spa is mandatory.
• Proven track record in training therapists, conducting assessments and maintaining treatment standards.
• Experience in pre-opening spas, new treatment rollouts is an added advantage.
• Knowledge of holistic and wellness-based therapies (Ayurveda, Energy work, Sound healing, Tuning fork therapy, Mindfulness based treatments etc.)
• Knowledge of HIFU treatments. Knowledge to use various facial machines.
• Basic knowledge of spa operations, hygiene standards and SOP implementation
• Good administrative and reporting skills.
• Ability to use a computer and Microsoft Windows.
• Passionate about wellness, learning, and teaching. Strong leadership  presence with a calm and inspiring approach.
• Excellent communication and interpersonal skills. Highly organised, detail-oriented and disciplined Positive attitude with the ability to motivate and uplift the team.
• Professional, well-groomed, and role model behaviour.
• Culturally sensitive and respectful in a diverse work environment.
• Flexible, proactive and solution-oriented.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

LODGE MANAGER / GM

UGANDA (LIVE IN)

START DATE: JANUARY 2026

Do you enjoy hosting guests in a remote location? Are you comfortable leading and motivating all the relevant FOH & BOH departments in a luxury lodge? Our client is searching for a dynamic General Manager for their luxury retreat in Uganda.

REQUIREMENTS:

• Hospitality Diploma or tertiary qualification in Hotel Management a benefit
• Computer Literate
• English speaking, fluent in written and spoken English
• Previous work experience of at least 5 years in management roles 
• Management experience in a luxury lodge environment
• Systematic and strong with protocols
• Used to a reporting system and presenting month-end packs to Operations
• An understanding of budget control, financial management and planning
• HR and payroll functions
• Hands-on staff management and staff disciplinary process
• Eye for detail and good all-rounder in all aspects of the hotel – food/ beverage/ housekeeping/ front office
• Experience and ability to train staff

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

EVENTS MANAGER

MALDIVES (LIVE IN, SINGLE ACCOMMODATION)

START DATE: 1 MARCH 2026

We are looking for a successful and enthusiastic Event Planner to assist with events from conception through to completion at our client’s ultra-luxury private island resort in the Maldives. Responsibilities include providing outstanding customer service and organizing memorable events that meet quality expectations.

This role would be island-based and involve all types of events, from guest birthdays, celebrations and weddings to large-scale events with international artists. Reporting to the Director of PR, Marketing & Events.

RESPONSIBILITIES:

• Coordination and execution of bespoke events and celebrations for high-end guests
• Collaborate with clients and internal teams to design tailored experiences from intimate beach weddings to large world-class functions, ensuring seamless logistics, exceptional service delivery and attention to the resort's luxury standards.
• Lead event of operations, manage vendor partnerships control budgets and ensure all events reflect the brand's five-star hospitality and attention to detail
• Event planning, design and production while managing all project delivery elements within time limits
• Liaise with international artists to ensure that all aspects of the performance are catered to
• Liaise with guests to identify their needs and to ensure customer satisfaction
• Conduct market research, gather information and negotiate contracts prior to closing any deals
• Propose ideas to improve provided services and event quality
• Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.
• Good understanding of shipping / logistics of the island
• Ensure compliance with insurance, legal, health and safety obligations, and any necessary permits
• Specify staff requirements and coordinate their activities
• Cooperate with marketing and PR to promote events
• Proactively handle any arising issues and troubleshoot any emerging problems on the event day
• Conduct pre- and post – event evaluations and report on outcomes
• Research the market, identify event opportunities and generate interest
• Demonstrate a high degree of the resort's culture and service standards awareness.

REQUIREMENTS:

• Minimum of 3 years’ leading events service at some of the worlds’ best 5* luxury hotels/resorts
• Proven experience as an Events Planner or Organizer
• Relevant degree in Hospitality or Event Planning preferred
• Excellent communication skills (English) and impeccable inter-personal skills.
• Strong leadership and project management skills
• Excellent organizational and multitasking skills & confident to anticipate and manage processes with great attention to detail.
• Good understanding of logistics
• Flexibility towards the scope and a positive mindset.
• Possesses outstanding guest service skills, striving to exceed guests’ expectations
• Impressive portfolio of previously managed events (weddings, meetings, parties, corporate events)
• Design software experience an advantage
• Driver’s licence advantageous

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

PR & MARKETING MANAGER

MALDIVES (ISLAND BASED, LIVE-IN)

START DATE: ASAP

Our client, a leading luxury resort group in the Maldives, is seeking an experienced and creative PR & Marketing Manager to elevate the brand’s global presence and drive strategic communication across multiple award‑winning island properties. This role is ideal for a dynamic storyteller with a passion for luxury travel, strong media relationships, and the ability to craft compelling narratives that resonate with discerning international audiences.

RESPONSIBILITIES:

Public Relations & Brand Communications

• Develop and execute a comprehensive PR strategy that strengthens brand visibility across key global markets.
• Build and maintain strong relationships with international media, influencers, travel writers, and brand partners.
• Coordinate press trips, media stays, and brand collaborations that showcase the resorts’ unique experiences.
• Prepare press releases, media kits, speeches, and brand statements aligned with the group’s identity and positioning.

Marketing Strategy & Campaigns

• Lead the creation and implementation of integrated marketing campaigns across digital, print, and social channels.
• Work closely with resort leadership to ensure all marketing initiatives support commercial goals and guest acquisition strategies.
• Oversee content creation, including photography, videography, storytelling, and promotional materials.
• Monitor market trends, competitor activity, and guest insights to identify new opportunities for brand growth.

Digital Marketing & Social Media

• Manage the group’s digital presence, ensuring consistent brand voice and high‑quality content across all platforms.
• Oversee social media strategy, content calendars, community engagement, and performance analytics.
• Collaborate with digital agencies on SEO, SEM, website updates, and online advertising campaigns.

REQUIREMENTS:

• Degree in Marketing, Communications, PR, or related field.
• Experience in luxury hospitality marketing or PR; resort or island experience is a strong advantage.
• Proven success in managing international media relations and luxury brand storytelling.
• Strong digital marketing knowledge, including social media management and content strategy.
• Exceptional writing, communication, and presentation skills.
• Highly creative, detail‑oriented, and comfortable working in a fast‑paced, multicultural environment.
• Culturally aware, adaptable, and inspired by island living.
• Proactive, organised, and able to manage multiple projects simultaneously.
• Passionate about luxury travel, guest experience, and brand excellence.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

RESIDENT MANAGER

MALDIVES (LIVE-IN, SINGLE ACCOMMODATION)

START DATE: ASAP

Are you a hands‑on, guest‑centric leader with a talent for inspiring teams and creating exceptional moments? Our client is seeking an exceptional Resident Manager to join their ultra‑luxury private island resort in the Maldives. This is a standout opportunity for a dynamic hospitality leader who thrives in refined, high‑touch environments and loves being at the heart of daily operations.

In this role, you’ll oversee and elevate all operational departments—including Front Office, Housekeeping, Golf, Spa, Boutique Retail, and other key guest‑facing areas—ensuring seamless service, impeccable standards, and unforgettable guest experiences. You’ll work closely with a passionate multicultural team, guiding them to deliver the personalised, intuitive service that defines world‑class island hospitality.

RESPONSIBILITIES:

• Strong interpersonal skills and an ability to build rapport with customers and creating “Private moment”.
• Liaising with internal departments to promote facilities and services.
• Resolve problems and maintain communication with all departments to ensure consistency in all services.
• Meet and greet all the in-house guest, arrival & departure daily.
• Overseeing daily guest communications, including message delivery, departure letters etc
• Look for ways to improve better Guest Services and bring the attention of superiors.
• Regular tours in Front of the House and liaise with all concerned departments for guest facilities and special requirements.
• Encourage communication between your team members and other departments.
• Strong interpersonal skills and an ability to build rapport with customers and creating “Private moment”.
• Liaising with internal departments to promote facilities and services.
• Resolve problems and maintain communication with all departments to ensure consistency in all services.
• Meet and greet all the in-house guest, arrival & departure daily.
• Overseeing daily guest communications, including message delivery, departure letters etc
• Look for ways to improve better Guest Services and bring the attention of superiors.
• Regular tours in Front of the House and liaise with all concerned departments for guest facilities and special requirements.
• Encourage communication between your team members and other departments.
• Strong interpersonal skills and an ability to build rapport with customers and creating “Private moment”.
• Liaising with internal departments to promote facilities and services.
• Resolve problems and maintain communication with all departments to ensure consistency in all services.
• Meet and greet all the in-house guest, arrival & departure daily.
• Overseeing daily guest communications, including message delivery, departure letters etc
• Look for ways to improve better Guest Services and bring the attention of superiors.
• Regular tours in Front of the House and liaise with all concerned departments for guest facilities and special requirements.
• Encourage communication between your team members and other departments.

REQUIREMENTS:

• Master's or bachelor's degree in hospitality management.
• Proven career track record in the Luxury Hotel Industry.
• At least 5 years' international experience in luxury hospitality in a similar role or equivalent position is Rooms Division.
• Remote Island based experience very desirable
• Excellent command over written and spoken English
• Other European languages would be very beneficial
• Advanced Microsoft software knowledge
• Advanced selling skills with familiarity in emotional intelligence
• Business Leadership, cross cultural work environments, exposure and critical problem analysis/resolutions skills.
• Capable of adapting to local conditions in remote locations.
• Previous successful expatriation is a must.
• Excellent Communicator.
• Public Speaking and Presentation Skills.
• Strong organisational and managerial skills.
• Proven leadership skills.
• Capable of managing a culturally diverse team

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!