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Our client is seeking an exceptional Group Director of Commercial to lead the commercial strategy for a premier hotel and resort group in Fiji. This pivotal executive role carries full accountability for revenue growth, market positioning, and commercial performance across a diverse portfolio — from accommodation and leisure to events, F&B, memberships, partnerships, and ancillary revenue streams.
The ideal candidate is a strategic, disciplined, and results‑driven commercial leader with the vision and authority to shape profitable growth across multiple resort locations. You’ll unify sales, marketing, distribution, revenue management, and brand strategy under one cohesive commercial agenda, driving performance and elevating the group’s competitive edge across international markets.
RESPONSIBILITIES:
You will:
- Shape and deliver the group's commercial strategy to drive sustainable growth, profitability and market share.
- Lead and integrate the sales, marketing, revenue management, digital commerce and business development functions to maximize commercial performance.
- Identify and capitalize on new market opportunities, strategic partnerships and revenue streams that strengthen our brands and portfolio performance.
- Partner with the general managers and executive leadership team to translate strategy into measurable business outcomes across our results.
- Lead, coach and develop the high-performing commercial team while fostering a culture of collaboration, accountability and continuous improvement.
- Bring significant executive leadership experience within hospitality or a comparable multi-site environment together with strong commercial and financial acumen, exceptional stakeholder engagement skills, and a passion for developing capability and delivering results through your team.
- Develop and execute the group-wide commercial strategy in full alignment with the company’s strategic objectives and long-term growth ambitions.
- Identify and capitalise on market opportunities that enhance revenue, profitability, brand equity, and
- customer lifetime value.
- Take ownership of all revenue-generating channels and ensure optimal performance across direct, digital, OTA, corporate, leisure, group, and partnership channels.
- Provide executive oversight of the marketing strategy, ensuring all activity supports demand generation, brand distinction, and market penetration.
- Establish and monitor KPIs that measure revenue, margin, conversion, market share, customer acquisition, and other critical commercial indicators.
REQUIREMENTS:
- Bachelor’s degree in business administration, Marketing, Economics, Finance, Commerce, or a closely related discipline.
- Professional training in Sales, Marketing, Distribution and Revenue Management in a Hotel and Resort Environment.
- Significant senior-level experience in commercial leadership roles within resorts, hotels, hospitality, leisure, or related multi-site environments.
- Demonstrable success in driving revenue growth, market expansion, and profitability.
- Extensive experience in sales strategy, revenue management, marketing, and distribution.
- Strong understanding of consumer behaviour, channel performance, and commercial planning.
- Proven ability to lead cross-functional teams and influence senior stakeholders at executive level.
- Exceptional strategic thinking and commercial judgement.
- Strong leadership presence with the ability to inspire confidence and deliver accountability.
- Highly analytical with the ability to interpret data and translate insight into action.
- Outstanding negotiation, communication, and stakeholder management skills.
- Resilient, decisive, and capable of operating effectively in a fast-paced, ambitious environment.
- A disciplined, performance-led mindset with an unwavering commitment to results.
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