ASSISTANT LODGE MANAGER

UGANDA (LIVE IN)

START DATE: ASAP

Our client, a leading luxury safari company, is seeking a dynamic Assistant Manager to support the General Manager in running a high‑end lodge in Uganda. This hands‑on role oversees daily operations, elevates guest experiences, and guides the team to deliver consistently exceptional service.

You’ll help strengthen systems, refine service standards, and foster a positive, high‑performance culture. Ideal for a proactive, adaptable hospitality professional who thrives in remote luxury environments and loves creating memorable guest moments.

RESPONSIBILITIES:

Lodge Management Assistance:

• Assist the General Manager in daily operations, including scheduling, staff coordination, and resource management.
• Hosting meals with guests.
• Stepping in to support management when understaffed.
• Ensure compliance with safety regulations and camp policies.
• Support staff training and development to enhance guest experience.
• Oversee camp activities, ensuring they are conducted smoothly and safely.
• Facilitate communication between staff and guests.
• Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
• Support Management in ensuring effective stock management while embracing the most economical and profitable practices.
• Coordinate leave schedule management.
• Prepare relevant management and operational reports.
• Provide support in ensuring effective safety & health management.

General Support Functions

• Support cross-departmental coordination to ensure seamless guest experiences.
• Assist with logistics, planning, and execution of special events or bespoke guest requests.
• Take on additional responsibilities as required to support the overall success of the lodge.

REQUIREMENTS:

• Proven experience in luxury hospitality, guest experience, or lodge operations (preferably in remote or safari settings).
• Strong passion for creating meaningful, experiential travel offerings.
• Experience working with or alongside local communities and sustainability initiatives is highly desirable.
• Exceptional interpersonal and communication skills, with a natural ability to host and engage guests.
• Highly organized, proactive, and adaptable in a dynamic environment.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

GUEST EXPERIENCE MANAGER

UGANDA (LIVE IN)

START DATE: ASAP

Our client, an exclusive luxury safari company, is seeking a visionary Guest Experience Manager to join them at a pivotal moment — from pre-opening through to full operations at a unique luxury lodge in Uganda.

This is more than a hospitality role. It's an opportunity to design and deliver truly immersive guest journeys that go beyond five-star service, weaving together the wonder of the wild, the richness of local culture, and genuine connection to community. You'll be the architect of unforgettable moments — curating bespoke experiences, setting the tone for service excellence, and building a team culture rooted in warmth, care, and authenticity.

RESPONSIBILITIES:

Guest Experience Design & Delivery

• Develop, curate, and continuously enhance a portfolio of unique guest experiences at the lodge, with a strong emphasis on activities beyond gorilla trekking (e.g., cultural immersion, nature-based experiences, wellness, and conservation-focused activities).
• Personalize guest journeys from pre-arrival through departure, ensuring each stay is seamless, memorable, and aligned with brand standards.
• Act as a key host within the lodge, building genuine relationships with guests and ensuring exceptional service delivery at all touchpoints.

Community & Positive Impact Initiatives

• Design and implement guest-facing experiences that promote meaningful engagement with local communities.
• Collaborate with local partners to create authentic, ethical, and sustainable activities that generate positive social and economic impact.
• Ensure all experiences are aligned with the lodge’s sustainability and conservation goals.

Pre-Opening Support

• Assist the General Manager with pre-opening activities, including:
  • Development of guest experience concepts and programming
  • Creation of service standards and operational procedures
  • Recruitment, onboarding, and training of guest-facing staff
• Contribute to the setup of systems and processes that ensure a smooth and successful launch.

Operations & Leadership (Post-Opening)

• Serve as support to the General Manager on the day-to-day operation of the lodge.
• Provide leadership, mentorship, and ongoing training to the guest experience and front-of-house teams.
• Foster a culture of warmth, professionalism, and continuous improvement.

Guest Experience Optimization

• Monitor guest feedback and proactively identify opportunities to enhance the overall experience.
• Implement improvements and innovations based on guest insights, industry trends, and operational learnings.
• Maintain high levels of guest satisfaction and consistently exceed expectations.

Standards & Quality Assurance

• Implement, uphold, and continuously refine service and operational standards across all guest touchpoints.
• Ensure consistency in the delivery of experiences in line with brand values and positioning.
• Conduct regular reviews and training to maintain excellence in service delivery.

General Support Functions

• Support cross-departmental coordination to ensure seamless guest experiences.
• Assist with logistics, planning, and execution of special events or bespoke guest requests.

REQUIREMENTS:

• Proven experience in luxury hospitality, guest experience, or lodge operations (preferably in remote or safari settings).
• Strong passion for creating meaningful, experiential travel offerings.
• Experience working with or alongside local communities and sustainability initiatives is highly desirable.
• Exceptional interpersonal and communication skills, with a natural ability to host and engage guests.
• Strong leadership and team development capabilities.
• Highly organized, proactive, and adaptable in a dynamic environment.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

PASTRY CHEF

FIJI (LIVE-IN)

START DATE: ASAP

Seeking a talented Pastry Chef to join our client’s luxury island resort in Fiji. If you bring creativity, consistency, and a proven track record in high‑standard pastry production, this could be your next dream role. International resort or hotel experience is a plus, and strong references are essential.

REQUIREMENTS:

• International resort or hotel experience would be viewed favourably, although it is not essential.
• Strong references and a demonstrated track record of success are required.
• Proven ability to produce high‑quality pastries, desserts, and baked goods in a luxury or high‑standard culinary environment.
• Solid understanding of pastry techniques, food safety, and kitchen hygiene standards.
• Ability to work collaboratively within a multicultural team and thrive in a remote island setting.
• Strong organisational skills, attention to detail, and consistency in production and presentation.
• Creativity in menu development, daily specials, and event‑driven pastry offerings.
• Reliability, professionalism, and the ability to maintain performance under pressure.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

CHIEF STEWARD

FIJI (LIVE-IN)

START DATE: ASAP

Our client, a renowned luxury island resort in Fiji, is seeking an experienced Chief Steward to lead and elevate all stewarding operations across the property. This pivotal role ensures the highest standards of cleanliness, hygiene, organisation, and back‑of‑house efficiency that support exceptional culinary and service delivery throughout the resort.

As Chief Steward, you will oversee stewarding teams, manage inventory and equipment, uphold strict hygiene and sanitation protocols, and maintain seamless coordination with the culinary and F&B departments. You will champion a culture of discipline, safety, and teamwork while ensuring all stewarding operations run smoothly and consistently meet the resort’s luxury standards.

REQUIREMENTS:

• Minimum three years’ experience in stewarding operations within a hotel or resort environment.
• HACCP knowledge and experience would be highly advantageous.
• Proven track record of reliability and performance in stewarding leadership roles.
• Candidates should possess previous experience within a large hotel or resort operation
• Strong organisational skills with the ability to manage multiple priorities in a fast‑paced environment.
• Excellent references demonstrating professionalism, integrity, and team leadership.

• Ability to thrive in a remote island environment and contribute positively to a multicultural team.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

SOUS CHEF

FIJI (LIVE-IN)

START DATE: ASAP

Our client, a luxury island resort in Fiji, is seeking a talented and driven Sous Chef to support and elevate its culinary vision. In this immersive, hands‑on role, you’ll work closely with the Executive Chef to guide the daily rhythm of kitchen operations — from sunrise mise en place through refined evening service — ensuring every dish reflects the resort’s elevated standards and fresh island ethos.

You’ll contribute to innovative menu development, wellness‑focused cuisine, daily specials, and the seamless execution of signature events. Side‑by‑side with your team, you’ll champion excellence in flavour, presentation, timing, and guest satisfaction while supporting strong cost control, operational discipline, team development, and sustainable luxury dining practices.

This role is ideal for a passionate, ambitious culinary professional who thrives in boutique island environments and is ready to help craft unforgettable dining experiences in one of the world’s most breathtaking destinations.

REQUIREMENTS:

• Minimum three years' experience in a similar role
• Proven leadership ability, strong operational skills, and excellent references required

• Ensuring adequacy of supplies at cooking stations
• Training, developing and supporting junior chefs
• Optimising the cooking process with attention to speed and quality
• Monitoring quality of dishes at preparation and presentation stages
• Ensure exceptional hygiene practices are maintained

•   Creative input with menu development and dish presentation

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

EXECUTIVE CHEF (BOUTIQUE)

FIJI (LIVE-IN)

START DATE: ASAP

Our client, a luxury island resort in Fiji, is seeking an exceptional Executive Chef to shape and elevate its culinary identity. This immersive, hands‑on leadership role oversees the full rhythm of daily operations — from sunrise mise en place to refined evening service — ensuring every plate embodies the resort’s elevated standards and fresh island ethos.

You’ll lead innovative menu creation, wellness‑driven cuisine, daily specials, and flawless delivery of signature events. Working closely with your team, you’ll champion excellence in flavour, presentation, timing, and guest satisfaction while maintaining disciplined cost control, strong operational performance, team development, and sustainable luxury dining practices.

This role is ideal for a passionate culinary leader who thrives in boutique island environments and is ready to craft unforgettable dining experiences in one of the world’s most breathtaking destinations.

REQUIREMENTS:

• Minimum 5 years’ experience as an Executive Chef, Head Chef, or similar senior kitchen leadership role within a luxury resort, premium restaurant, or remote island hospitality environment, including oversight of kitchen operations. 
• Proven leadership capability with experience managing and developing high-performing multicultural teams within a luxury hospitality environment. 
• Expertise in menu development, menu engineering, food and beverage planning, and delivering high-quality offerings using fresh and locally sourced ingredients. 
• Strong commercial and operational acumen, including budgeting, cost control, purchasing, inventory management, supplier management, and operational planning. 
• International resort or hotel experience would be an advantage, although not essential
• Strong leadership credentials, operational expertise, and verifiable references are required

• Previous experience working with Fijian cuisine, Pacific Island ingredients, or within a remote island resort environment an advantage

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

SENIOR MARKETING MANAGER

JOHANNESBURG or CAPE TOWN, RSA

START DATE: ASAP

***Only SA Nationals or those with the right to work in South Africa will be considered. No visa support is provided***

Our client, a leading luxury safari travel company, is searching for an exceptional Senior Marketing Manager. This role is the engine behind marketing performance — transforming data, insights, and metrics into stronger creative direction and high‑impact content. Sitting at the intersection of Digital and Creative, you’ll be the crucial bridge who understands performance deeply and can translate it into clear, actionable guidance that elevates storytelling, strengthens brand presence, and safeguards brand integrity across every touchpoint.

If you’re a strategic thinker with a sharp analytical mind, a passion for creative excellence, and the ability to turn numbers into narratives, this is a rare opportunity to shape the marketing voice of one of Africa’s most iconic safari brands.

RESPONSIBILITIES:

Driving marketing performance

• Act as the primary link between the Digital and Creative teams, translating performance metrics and data insights into clear, actionable direction for content and creative development.
• Develop a deep, working understanding of marketing performance metrics across all channels (paid, social, email, web and content) and use this to guide where and how creative output should evolve.
• Turn performance learnings into practical creative briefs and content actions, ensuring the Creative team has clear, insight-led direction on what to produce, refine or test.
• Identify the creative and content levers that drive better results; from messaging and format to channel-specific optimisation and prioritise these for the team.

Project management

• Drive campaign projects from brief to completion, ensuring each team has the required information, timelines and specific messaging per audience and platform.
• Create and maintain clear project plans and process structures, keeping the team informed of progress, deadlines, key information and requirements.
• Develop comprehensive briefs, where required, for projects related to new business development and specific campaigns.

Cross-functional liaison

• Keep the team informed of key business developments, upcoming projects and associated expectations.
• Collaborate with Business Development and Operations to gather all relevant information required to support new product and campaign launches.
• Build and maintain strong internal stakeholder relationships, ensuring teams are informed of relevant marketing updates, performance insights and key developments specific to their regions or camps.
• Gather and disseminate regional insights and updates that are valuable to the marketing team.

Marketing intelligence

• Stay abreast of industry developments, announcements and global marketing trends, identifying opportunities to enhance and inspire our marketing efforts.
• Analyse business data, booking trends and key performance drivers in collaboration with the Head of Marketing to inform messaging and strategic focus areas.

Reporting and performance

• Collate key statistics and marketing data to support reporting, including quarterly board reports.
• Track and analyse performance across campaigns and launches, sharing insights with stakeholders and the broader marketing team.
• Support the development of stakeholder presentations, including compiling PowerPoint decks with compelling visuals and clear, impactful messaging for senior leadership and key events.
• Assist in the creation of marketing plans and forecasts by collating relevant information and contributing to campaign ideation informed by business insights.

Budget management

• Oversee and track the marketing budget and associated spend streams.

REQUIREMENTS:

• Proven experience as a senior marketing leader for a minimum of 8 years, preferably in the luxury travel sector.
• Demonstrable experience using marketing performance data to drive and improve creative and content output.
• Strong understanding of digital marketing performance metrics and the ability to translate them into clear creative and content actions.
• Proven experience in marketing and project management.
• Previous experience in leading successful campaigns.
• Proven experience managing and leading teams.
• Strong strategic thinking
• Excellent leadership capabilities
• Digital marketing expertise
• Ability to drive brand growth, manage high-performing teams, and make data-driven decisions that align with organisational objectives.
• A passion for wildlife and a commitment to sustainability and conservation.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

GROUP DIRECTOR OF COMMERCIAL

FIJI (LIVE IN)

START DATE: ASAP

Our client is seeking an exceptional Group Director of Commercial to lead the commercial strategy for a premier hotel and resort group in Fiji. This pivotal executive role carries full accountability for revenue growth, market positioning, and commercial performance across a diverse portfolio — from accommodation and leisure to events, F&B, memberships, partnerships, and ancillary revenue streams.

The ideal candidate is a strategic, disciplined, and results‑driven commercial leader with the vision and authority to shape profitable growth across multiple resort locations. You’ll unify sales, marketing, distribution, revenue management, and brand strategy under one cohesive commercial agenda, driving performance and elevating the group’s competitive edge across international markets.

RESPONSIBILITIES:

You will:

• Shape and deliver the group's commercial strategy to drive sustainable growth, profitability and market share.
• Lead and integrate the sales, marketing, revenue management, digital commerce and business development functions to maximize commercial performance.
• Identify and capitalize on new market opportunities, strategic partnerships and revenue streams that strengthen our brands and portfolio performance.
• Partner with the general managers and executive leadership team to translate strategy into measurable business outcomes across our results.
• Lead, coach and develop the high-performing commercial team while fostering a culture of collaboration, accountability and continuous improvement.
• Bring significant executive leadership experience within hospitality or a comparable multi-site environment together with strong commercial and financial acumen, exceptional stakeholder engagement skills, and a passion for developing capability and delivering results through your team.
• Develop and execute the group-wide commercial strategy in full alignment with the company’s strategic objectives and long-term growth ambitions.
• Identify and capitalise on market opportunities that enhance revenue, profitability, brand equity, and
• customer lifetime value.
• Take ownership of all revenue-generating channels and ensure optimal performance across direct, digital, OTA, corporate, leisure, group, and partnership channels.
• Provide executive oversight of the marketing strategy, ensuring all activity supports demand generation, brand distinction, and market penetration.
• Establish and monitor KPIs that measure revenue, margin, conversion, market share, customer acquisition, and other critical commercial indicators.

REQUIREMENTS:

• Bachelor’s degree in business administration, Marketing, Economics, Finance, Commerce, or a closely related discipline. 
• Professional training in Sales, Marketing, Distribution and Revenue Management in a Hotel and Resort Environment. 
• Significant senior-level experience in commercial leadership roles within resorts, hotels, hospitality, leisure, or related multi-site environments.
• Demonstrable success in driving revenue growth, market expansion, and profitability.
• Extensive experience in sales strategy, revenue management, marketing, and distribution.
• Strong understanding of consumer behaviour, channel performance, and commercial planning.
• Proven ability to lead cross-functional teams and influence senior stakeholders at executive level.
• Exceptional strategic thinking and commercial judgement.
• Strong leadership presence with the ability to inspire confidence and deliver accountability.
• Highly analytical with the ability to interpret data and translate insight into action.
• Outstanding negotiation, communication, and stakeholder management skills.
• Resilient, decisive, and capable of operating effectively in a fast-paced, ambitious environment.
• A disciplined, performance-led mindset with an unwavering commitment to results.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

ASSISTANT FRONT OFFICE MANAGER

FIJI (LIVE IN)

START DATE: ASAP

We’re seeking an enthusiastic Assistant Front Office Manager to join a leading luxury resort in Fiji. In this pivotal role, you’ll support daily Front Office operations, guide and motivate a high‑performing team, and ensure every guest enjoys a seamless, warm, and memorable experience. The ideal candidate brings strong leadership, a passion for service excellence, and the ability to keep the Front Office running smoothly in a dynamic, world‑class environment.

RESPONSIBILITIES:

• Manage daily front desk operations, including arrival/departure procedures, guest requests, and service recovery.
• Lead, train, and mentor staff, providing performance feedback and setting a positive, welcoming tone.
• Oversee scheduling, inventory management, and compliance with company policies and safety standards.

REQUIREMENTS:

• Minimum 4 years’ work experience in a similar position an advantage

• Relevant Front Office Qualifications
• Computer literate with excellent knowledge of Microsoft Suite and switchboard PABX systems

• Essential experience in Front Office Opera Cloud System

• Cashiering experience with clean proven track record
• Excellent attention to detail and an uncompromising commitment to standards.

• Must be customer focused and respond promptly to guests' needs
• Excellent verbal and written communication skills on all levels
• Excellent problem-solving, diplomacy, and multitasking abilities
• Must be honest, reliable, and have a friendly and outgoing personality
• Demonstrated ability to work effectively in a team-oriented environment as well as independently
• High attention to detail and accuracy, ability to work flexible hours.
• Valid Class 2 Driver's licence

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

EXECUTIVE ASSISTANT MANAGER

KENYA (LIVE-IN, SINGLE ACCOMMODATION)

START DATE: ASAP

We are seeking an ambitious, energetic, and guest-obsessed Executive Assistant Manager (EAM) to join the leadership team of one of Kenya's most distinguished luxury resorts. This is an exceptional opportunity for a rising hospitality professional to take full ownership of all front-of-house operations and guest-facing activities in an iconic East African destination.

The EAM will serve as the face of the resort's guest experience — leading with warmth, precision, and a deep commitment to personalised luxury service. Reporting directly to the Resident Manager, this role is ideal for a dynamic individual ready to make their mark on the world stage of luxury hospitality.

RESPONSIBILITIES:

• Champion an unwavering culture of exceptional, personalised guest service across all touchpoints
• Serve as the primary point of contact for VIP guests, ensuring bespoke experiences that exceed expectations
• Oversee all front-of-house departments, including Front Office, Concierge, Guest Relations, and Recreation
• Ensure seamless coordination between Rooms Division and Food & Beverage for an integrated guest journey
• Monitor daily arrivals, departures, and in-house guest activities; personally managing key guest moments
• Lead, inspire, and mentor a diverse team of hospitality professionals across front-of-house departments
• Conduct regular training sessions, briefings, and performance reviews to drive excellence and growth
• Foster a positive, inclusive, and high-performance team culture aligned with the resort's luxury brand values
• Support recruitment, onboarding, and succession planning within guest-facing teams

REQUIREMENTS:

• Degree or diploma in Hospitality Management, Hotel Administration, or a related discipline
• Minimum 5 years of progressive experience in luxury hotels or resorts, with at least 2 years in a supervisory or management role
• Strong operational background in either Rooms Division (Front Office, Housekeeping, Guest Relations) or Food & Beverage management
• Proven experience managing VIP and UHNW guests in a luxury or ultra-luxury environment
• Fluency in both English and German is essential; additional languages are an advantage
• Demonstrated ability to lead, motivate, and develop multicultural teams in a remote or resort setting

• Strong leadership, communication, and interpersonal skills.
• Proven ability to manage budgets, control costs, and drive revenue.
• Excellent problem-solving and decision-making abilities.
• Proficiency in hotel management systems and Microsoft Office Suite.
• Commitment to delivering exceptional guest service

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!