MAINTENANCE ASSOCIATE MANAGER

JAMAICA & BAVARO (LIVE IN)

START DATE: ASAP

Join a dynamic hospitality environment where your expertise will ensure the seamless operation of world-class resort facilities. Our client is searching for a Maintenance Associate Manager for their luxury resort. You will lead and coordinate the daily activities of the maintenance team, driving efficiency and reliability across all systems.

Your focus will be on implementing robust preventive and corrective maintenance programs, managing resources effectively, and collaborating across departments to resolve technical challenges that could impact the guest experience. This is a pivotal role, requiring quick thinking and decisive action to guarantee uninterrupted operations and exceptional service standards.

REQUIREMENTS:

• Bachelor's degree in Mechanical or Electrical Engineering or a related discipline or approved Higher Technician. 
• Certification in Hotel Maintenance Management is preferred. 
• Technical certifications in HVAC, electrical, and/or plumbing systems are valued.
• Minimum experience of 5 years in maintenance supervision or management roles in large hotels or resorts.
• Advanced knowledge in preventive and corrective maintenance systems.
• Experience in managing multidisciplinary maintenance teams.
• Familiarity with local and international safety and environmental regulations. 
• Experience in the planning and execution of expansion or remodelling projects.
• People Management, Economics and Communication Skills.
• Availability and geographical mobility. 
• Proficiency in English, both spoken and written.
• AutoCAD Intermediate level.
• Advanced skills in project management.
• Knowledge of automation and building management systems (BMS).
• Ability to work in a dynamic environment and under pressure.
• Strong communication and leadership skills.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

HOTEL ZONE MAINTENANCE MANAGER

JAMAICA (ACCOMMODATION PROVIDED)

START DATE: ASAP

Our client is seeking a dynamic Hotel Zone Maintenance Manager to take ownership of the upkeep, performance, and reliability of all facilities and equipment within a designated zone of the property.

In this pivotal role, you’ll ensure that guest rooms, public spaces, and back‑of‑house areas consistently meet the hotel’s highest standards of quality, safety, and functionality. You’ll lead and motivate a dedicated maintenance team, drive preventive maintenance programs, and respond swiftly to operational needs—ultimately safeguarding an exceptional guest experience.

RESPONSIBILITIES:

• Oversee the daily maintenance operations within the assigned hotel zone, including guest rooms, corridors, public areas, and service areas.
• Ensure all equipment, fixtures, and building systems are functioning properly.
• Respond to maintenance requests and emergencies in a timely and efficient manner.
• Implement and monitor preventive maintenance programs to minimize equipment downtime.
• Conduct regular inspections of facilities and infrastructure to identify potential issues.
• Ensure compliance with maintenance schedules for HVAC, plumbing, electrical, and mechanical systems.
• Supervise, train, and support maintenance technicians within the assigned zone.
• Conduct interviews in coordination with the HR Department.
• Assign daily work orders and monitor completion of tasks.
• Promote a culture of safety, efficiency, and accountability among team members.
• Ensure all maintenance activities comply with safety regulations and company policies.
• Maintain proper documentation of maintenance activities, inspections, and repairs.
• Support emergency response procedures related to facilities or equipment failures.
• Collaborate with Housekeeping, Front Office, and other departments to resolve maintenance issues affecting guest satisfaction.
• Communicate major repair needs or equipment replacement requirements to the Director of Engineering.
• Coordinate with external contractors when specialized repairs are required.
• Monitor inventory of maintenance tools, supplies, and spare parts.
• Ensure proper use of materials and resources to control costs.
• Assist with budgeting and planning for maintenance projects within the zone.
• Coordinate and carry out visits to all departments to identify if there is any need for improvement.
• Promote, in coordination with Managers and Departmental heads, energy saving programs, in which all employees and the guests themselves participate. 
• Conduct briefings with staff members. 
• Make order requisitions to Purchasing Department for needed materials and equipment through 2BEND.
• Ensure that the department is clean and tidy, with the appropriate safety signs. 

REQUIREMENTS:

• Technical diploma or certification in Engineering, Facilities Management, Mechanical, Electrical, or related field.
• Minimum 3–5 years of maintenance experience in hospitality, facilities management, or a related field.
• At least 1–2 years in a supervisory role preferred.
• Strong knowledge of building systems (HVAC, electrical, plumbing, and mechanical).
• Leadership and team management skills.
• Strong problem-solving and troubleshooting abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Good communication and coordination skills.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

COMMERCIAL DIRECTOR

MALDIVES (LIVE IN)

START DATE: ASAP

Our client is seeking an exceptional Commercial Director to drive the full commercial performance of their luxury resort—a bold, design‑forward resort redefining the Maldives experience. This is a strategic, high‑visibility leadership role for a commercially astute, market‑savvy professional ready to shape revenue growth, profitability, and market expansion across global luxury leisure segments.

Working closely with the General Manager, Revenue Management, Reservations, Marketing, Operations, and central commercial and marketing teams, this role ensures commercial activity is aligned with

business objectives, brand positioning, pricing discipline, and long-term value creation through pre-opening, launch, and ongoing operations.

RESPONSIBILITIES:

Commercial Leadership & Planning

• Lead the resort’s commercial strategy in alignment with the resort budget, positioning, and long term business objectives.
• Work closely with the General Manager and Group Commercial leadership on strategic planning, performance delivery, and market priorities.
• Support the achievement of revenue, profitability, and commercial quality targets across key segments and channels.
• Contribute to annual, quarterly, and monthly budgeting, forecasting, and commercial planning processes.
• Prepare, manage, and control the commercial department budget and expenses in line with approved business plans and financial targets.
• Own the commercial department P&L, ensuring disciplined resource allocation, cost control, and effective use of budget to deliver commercial return.
• Develop and deliver annual commercial plans and periodic action plans in line with resort and group objectives.
• Identify commercial opportunities, risks, and performance gaps, and take or recommend corrective action where required

Sales, Market Development & Partnerships

• Develop and implement market strategies across luxury leisure, consortia, preferred trade partners, DMCs, and other defined feeder segments.
• Build, manage, and grow relationships with key accounts through structured account planning, production tracking, and regular partner engagement.
• Drive business development in line with the resort’s positioning, profitability expectations, and strategic priorities.
• Lead partner performance reviews and support contracting recommendations in coordination with Group Commercial leadership, Revenue Management, and other relevant stakeholders.
• Represent the company in target markets through sales calls, trade shows, roadshows, partner events, and other luxury travel industry engagements.
• Identify high-value commercial opportunities and develop action plans to convert them effectively.

Trade & Performance Marketing

• Lead and support trade marketing activity that strengthens the resort’s visibility, partner engagement, and commercial performance.
• Own performance marketing for the property, working closely with central marketing teams to plan, execute, review, and optimise campaigns in line with commercial objectives, market demand, and revenue goals.
• Review campaign performance regularly, including market response, lead quality, conversion opportunity, and commercial return, and ensure learnings are reflected in future activity.
• Ensure all performance marketing activity is appropriately targeted, market-relevant, and commercially effective.
• Work closely with the brand marketing team to support brand-building efforts, launch visibility, and strategic storytelling initiatives in line with the resort’s positioning.
• Revenue, Distribution & Cross-Functional Collaboration
• Work closely with Revenue Management to align commercial activity with pricing strategy, pace, market demand, and channel discipline.
• Participate in revenue strategy, forecasting, and budgeting discussions, contributing commercial visibility and market intelligence.
• Monitor competitor pricing, promotional activity, business trends, and market movement, and provide structured feedback to support decision-making.
• Collaborate with Reservations, Marketing, and Operations to ensure that commercial commitments are executed effectively and guest expectations are well managed.
• Ensure commercial activity supports brand value, rate integrity, and long-term positioning.

Hosted Stays, FAM Trips & Site Inspections

• Oversee the planning and execution of hosted stays, FAM trips, and site inspections as part of the commercial and launch strategy.
• Ensure all hosted activity is aligned with clear objectives, required approvals, and measurable follow-up.
• Monitor conversion and return on investment from hosted commercial activity.

Team Leadership & Commercial Discipline

• Lead, coach, and develop the on-property commercial team, establishing clear responsibilities, objectives, and performance standards.
• Maintain disciplined use of CRM tools, account plans, reporting systems, pipeline management, and partner tracking.
• Ensure timely and accurate reporting on market activity, account performance, campaign feedback, business opportunities, and commercial risks.
• Foster a professional, collaborative, accountable, and performance-driven culture within the commercial function.
• Ensure the team is clear on its responsibilities and aligned with the resort’s commercial priorities and service standards.

REQUIREMENTS:

• Relevant degree
• Proven senior commercial leadership experience within luxury resorts or international hospitality brands in the Maldives or similar destinations.
• Strong track record in revenue growth, market development, and multi‑channel commercial strategy.
• Strong background in sales, marketing, revenue management, and distribution
• Expertise in sales, partnerships, performance marketing, and demand generation.
• Deep understanding of global luxury leisure markets; Maldives or island‑resort experience is an advantage.
• Exceptional stakeholder management, communication, and leadership skills.
• Strategic thinker with strong analytical capability and commercial acumen.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

MANAGEMENT COUPLE

BOTSWANA (LIVE IN)

START DATE: ASAP

Our client, a distinguished luxury safari group, is seeking an experienced and dynamic Management Couple to lead one of their exclusive camps.

In this pivotal role, you will champion the seamless day‑to‑day operation of the camp, ensuring an exceptional guest experience while nurturing a motivated, high‑performing team. You’ll oversee the upkeep of camp facilities, uphold the Group Environmental Minimum Standards (GEMS), and deliver hospitality that reflects the brand’s renowned excellence.

At the heart of the role is the ability to craft personalised safari journeys—anticipating guest needs, elevating comfort, and consistently exceeding expectations. Clear, proactive communication is essential, ensuring every team member understands and delivers on each guest’s unique preferences.

This is an opportunity for a passionate couple who thrive in remote luxury environments, lead with heart, and take pride in creating unforgettable moments for every guest.

RESPONSIBILITIES:

Guests & Hosting

• All Agents/Site Inspections /Journalists are to be hosted by the General Manager.

• Act as a brand ambassador at all times, ensuring that any trips happen as seamlessly as possible.

• Meet and host all guests visiting camp, gathering as much information.

Management Teams

• Empower departmental managers by constant communication and meetings in which areas of focus are discussed.
• Set quarterly objectives with each manager, ensuring they do the same for their teams.
• Assist in any shortfalls in team numbers and respective work as required.
• Create team spirit by leading by example, listening, being emphatic, and motivating your team.

Staff Management

• To ensure that you work with the staff committee to effectively solve and assist in any staff issues that may arise.
• Time management to be implemented in conjunction with departmental managers, in all departments of camp operations with necessary shift rosters being utilised.
• Plan all staff leave and subsequent movements in and out of camp on time.
• Evaluate and implement optimum staff numbers in all departments to effectively streamline work in the lodge.
• Drive staff training through departmental managers, constantly evaluating and re-assessing staff with potential, or in need of assistance, mentoring, and development.
• Bi-annual appraisals must be followed for all camp staff.

• Motivate staff to utilize training platforms and attend in-house training courses, monitoring their performance.

Administration

• Delegate and assist with all camp administration effectively throughout departments, ensuring deadlines are adhered to
• Monitor and maintain constant input of guest information on the MOOD boards, ensuring all interesting and relevant information is discussed in every morning meeting.
• Oversee Month-end stocktakes and sheets, personally checking for any large discrepancies or mistakes.
• Write a newsletter for your camp at the end of each month, as per the prescribed format. 
• Double-check all bulk orders before they are sent to town on the 28th of each Month, utilizing the stock takes, par stock, and projected occupancies to ensure that all orders are within prescribed levels.
• Make sure all Departmental Heads and Managers, including yourself, leave detailed handover notes before going on leave. These are to be submitted to relevant Concession and OPS managers.
• Ensure the required monthly environmental data is captured

Camp Operations

• Manage by Walking Around. Ensure you walk through the camp daily, making sure all areas are kept to the highest possible standard. This includes visiting the staff village regularly.

• Constantly evaluate areas that may need attention within the concession and camp, submitting necessary feedback
• Continuously drive Service standards, monitoring work ethic, neatness and skill sets.
• Support the Curio Shop & Spa Managers in their daily operations.
• Curb any excessive expenditure or wastage in all departments.
• Ensure all company assets are maintained and cared for in an appropriate manner.
• Drive personalized guest experience as much as possible, with a minimum of one signature activity per guest per stay and a magic moment per day.
• Take responsibility and ownership of the entire camp operation.
• Work closely with 3rd parties like the BDF and Parks by reporting problem animal and guest/staff safety-related incidents promptly.
• Be actively involved in the Environmental Management Systems (EMS) of the camp by assisting in the formulation of improvement timelines and ensuring the provided timelines are met. 

Impact Awareness and Communication

• The General Manager is responsible for embodying and communicating the company’s core impact strategy to both guests and staff, fostering a shared understanding and commitment to the company's conservation and community goals.
• Educate and engage staff on their role in Impact, conservation efforts, and adherence to sustainability policies.
• Facilitate back-of-house tours showcasing sustainable technologies, ensuring staff can answer guest questions confidently.

Environmental - GEMS

• Ensure GEMS adherence across all camp operations, using the latest standards as the baseline for compliance.
• Oversee operational implementation of GEMS in water, waste, energy, and field systems to minimise environmental impact.
• Ensure EMS Improvement Timelines are adhered to and met. 

• Conduct regular inspections of camp and staff village, checking waste systems, fuel storage, water reticulation, power supply, hot water, and chemical use.
• Train and hold staff accountable for GEMS compliance, including firefighting, waste separation, and eco-friendly product use.
• Identify and resolve problems by addressing leaks, contamination, invasive species, and waste disposal issues, while liaising with the Regional Environmental Manager.
• Integrate GEMS into daily management using the EMS checklist and incorporating environmental updates into team meetings.
• Ensure STP inspections are regularly carried out and coordinate closely with TSM and responsible personnel.

REQUIREMENTS:

• Minimum 5 years’ senior management experience in a senior camp management role, ideally in a remote, multi-property operations.
• Proven track record in team leadership, operational management and guest relations
• Financial acumen with experience in budget management and reporting.
• Excellent interpersonal and communication abilities.

• A natural gift for leadership
• Ability to inspire, guide, and uplift
• A passion for wildlife and a commitment to sustainability and conservation.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

GROUP DIRECTOR OF ENGINEERING

FIJI (LIVE-IN, ISLAND BASED)

START DATE: ASAP

We’re seeking a Group Director of Engineering to lead the strategic direction of Engineering across three exceptional properties. This is a rare opportunity to shape standards, elevate performance, and safeguard a multi‑property asset portfolio while driving safety, compliance, and operational excellence. Lead high‑performing teams, oversee major projects, and ensure our facilities operate at world‑class levels.

The role oversees engineering performance, capital planning and approval, project governance, financial discipline, and lifecycle optimisation to protect asset value while supporting operational effectiveness and guest satisfaction. Acting as the senior technical authority, the position strengthens safety and emergency preparedness programs, ensures compliance with national codes and regulations, and drives continuous improvement in cost control, utilities performance, and maintenance standards.

Through oversight of Chief Engineers and Engineering Managers, the role ensures engineering functions operate efficiently, projects are delivered effectively, risks are actively managed, and the Group’s physical assets are maintained to protect guests, employees, stakeholders, and long-term business continuity.

RESPONSIBILITIES:

Technical:

• Develop and implement the Group-wide engineering strategy aligned to business objectives and long-term asset lifecycle planning.
• Establish forward-looking maintenance and capital investment strategies aligned to 5–10 year asset lifecycle requirements.
• Provide strategic oversight of asset condition assessments and long-term asset renewal planning across all properties.
• Establish and govern engineering standards, policies, SOPs and operating frameworks across all properties.
• Oversee portfolio-wide engineering risk management, including identification and mitigation of operational, infrastructure and lifecycle risks.

Leadership/Team:

• Lead and inspire the Engineering team across all properties, fostering mutual respect, trust, motivation, cooperation and teamwork.
• Lead by example in demonstrating company values and embedding them into daily operations.
• Mentor Chief Engineers and Engineering Managers to strengthen leadership capability, technical expertise and business acumen.
• Maintain and develop Engineering team capability to improve service responsiveness and minimise maintenance-related disruptions.
• Oversee and support training and development initiatives in conjunction with the Group Training and Development Manager.

Operational & Business Support:

• Contribute to the development and monitoring of resort strategies, objectives and performance outcomes aligned to the company’s Vision, Mission and Values.
• Participate in collective advice and decision-making relating to operational plans and resource allocation.
• Provide executive-level reporting to senior leadership and ownership stakeholders on asset condition, engineering performance, capital requirements and risk exposure.

Profit and Loss:

• Exercise delegated financial and capital approval authority within established limits.
• Ensure robust governance controls are applied to engineering expenditure, contracts and capital projects across the Group.
• Develop and manage the Engineering budget across the Group.

Compliance, Health and Safety:

• Maintain and apply knowledge of all statutory and legislative requirements relevant to Engineering operations across the Group.
• Ensure compliance with fire, health and safety, hygiene, environmental, chemical and employment legislation across all properties.

REQUIREMENTS:

• Degree in Engineering, Project Management or a related Field.
• Minimum 5 years’ senior leadership experience within a large resort, hotel or complex facilities environment, including oversight of Maintenance, Grounds, Powerhouse and major infrastructure assets.
• Demonstrated experience overseeing engineering functions across multiple properties or complex operational environments.
• Proven experience developing and implementing engineering strategy aligned to long-term asset lifecycle planning.
• Demonstrated experience managing capital expenditure programs, infrastructure projects and long-term asset renewal planning.
• Strong financial management experience, including budgeting, POM cost control and P&L accountability.

• Experience establishing engineering standards, policies
• and governance frameworks.
• Demonstrated experience managing statutory compliance, audit processes and engineering risk.
• Demonstrated thorough knowledge of relevant building codes, statutory and industry regulations.
• Demonstrated understanding of asset lifecycle management principles and sustainability practices.
• Demonstrated awareness and application of emerging engineering technologies and industry best practice.
• Experience mentoring and developing senior engineering leaders (e.g., Chief Engineers / Engineering Managers).
• Strong analytical, problem-solving and decision-making capability.
• Excellent communication skills with the ability to influence at operational and executive levels.
• Proficiency in Microsoft Office and relevant project management, maintenance management and building systems software.
• Experience reporting to Executive or Board-level stakeholders.
• Experience in sustainability initiatives including energy optimisation and utilities performance management.
• Experience in vendor governance, contract negotiation and portfolio-level supplier management.
• Experience operating in pacific, island or geographically dispersed environments.
• Experience in crisis management and business continuity planning.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

CHIEF ENGINEER

FIJI

(Island Based)

START DATE: ASAP

Are you a dynamic engineering leader with the ability to balance technical expertise and people management? Do you thrive in remote environments that demand strategic problem-solving, marine engineering knowledge, and the ability to navigate workplace dynamics?

The island based Chief Engineer will be responsible for overseeing technical operations, engineering maintenance, and team management within the department, reporting directly to the GM with a dotted line to the Group Director.

REQUIREMENTS:

• Previous experience in the position of Chief Engineer in resorts and hotels of not less than 5 years or in any other leadership role within the Maintenance Department.
• Mid-large volume resort experience (ideally in a remote/island location)
• Engineering Management, Facilities Management, and Project Management skills and able to draw up preventative maintenance programs.
• Experience in overseeing maintenance, repair, and safety compliance, including desalination plants and back-up power systems
• Knowledge of mechanical systems and electrical systems, including HVAC and marine.
• Leadership from the front (hands-on)
• Excellent communication and interpersonal skills manging a diverse team
• Bachelor's degree in Engineering or related field

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

HEAD SPA THERAPIST / TRAINER

MALDIVES (LIVE-IN)

START DATE: ASAP

Our client, a prestigious island resort in the Maldives, is looking for a talented Head Spa Therapist & Trainer to inspire their spa team and deliver unforgettable wellness journeys.

The Spa Trainer & Head Therapist is responsible for leading, training and mentoring the spa team to ensure consistent service excellence, technical accuracy and exceptional guest experiences. This role oversees therapist skill development, treatment quality, training programs, SOP compliance and supports daily spa operations while fostering a positive, motivated and professional team culture.

REQUIREMENTS:

• Diploma or Certification in Spa Therapy/massage
• Therapy from a recognised institution. Certified Train the Trainer qualification.
• Strong knowledge and certification in Anatomy & Physiology.
• Certifications in multiple spa modalities such as:

• Massage therapies (Swedish, Deep Tissue, Thai, Aromatherapy)

• Body treatments and rituals

• Skincare and facials

• Manicure & Pedicure

• Additional certifications in wellness, holistic therapies or specialised treatments will be an advantage
• Minimum 3-5 years of experience as a Spa Trainer/Senior Therapist / Head Therapist.
• Previous experience in a 5-star luxury hotel or branded resort spa is mandatory.
• Proven track record in training therapists, conducting assessments and maintaining treatment standards.
• Experience in pre-opening spas, new treatment rollouts is an added advantage.
• Knowledge of holistic and wellness-based therapies (Ayurveda, Energy work, Sound healing, Tuning fork therapy, Mindfulness based treatments etc.)
• Knowledge of HIFU treatments. Knowledge to use various facial machines.
• Basic knowledge of spa operations, hygiene standards and SOP implementation
• Good administrative and reporting skills.
• Ability to use a computer and Microsoft Windows.
• Passionate about wellness, learning, and teaching. Strong leadership  presence with a calm and inspiring approach.
• Excellent communication and interpersonal skills. Highly organised, detail-oriented and disciplined Positive attitude with the ability to motivate and uplift the team.
• Professional, well-groomed, and role model behaviour.
• Culturally sensitive and respectful in a diverse work environment.
• Flexible, proactive and solution-oriented.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

LODGE MANAGER / GM

UGANDA (LIVE IN)

START DATE: JANUARY 2026

Do you enjoy hosting guests in a remote location? Are you comfortable leading and motivating all the relevant FOH & BOH departments in a luxury lodge? Our client is searching for a dynamic General Manager for their luxury retreat in Uganda.

REQUIREMENTS:

• Hospitality Diploma or tertiary qualification in Hotel Management a benefit
• Computer Literate
• English speaking, fluent in written and spoken English
• Previous work experience of at least 5 years in management roles 
• Management experience in a luxury lodge environment
• Systematic and strong with protocols
• Used to a reporting system and presenting month-end packs to Operations
• An understanding of budget control, financial management and planning
• HR and payroll functions
• Hands-on staff management and staff disciplinary process
• Eye for detail and good all-rounder in all aspects of the hotel – food/ beverage/ housekeeping/ front office
• Experience and ability to train staff

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!