GUEST RELATIONS OFFICER

MALDIVES (LIVE-IN, SINGLE ACCOMMODATION)

START DATE: ASAP

Our client is searching for a Guest Relations Officer to join the team at their luxury, high-volume resort in the Maldives.

RESPONSIBILITIES:

• Ensuring guests are properly checked in/checked out from the system
• Participating in activities/programs organized by the department or the management
• Responding to any questions from guests, and following up with guests to ensure their requests have been met to their satisfaction
• Ensures problems are dealt with immediately and proactively

REQUIREMENTS:

• Should possess excellent communication skills in Spanish or French
• Must be fluent English.
• Additionally, preferably another European language besides English.
• Should have worked in the Hospitality industry in a similar position
• Should have relevant experience of at least 2 years.
• Must have done a related educational course.
• Must be a team player and a well-presented person.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

MICE GROUPS & EVENTS MANAGER

JAMAICA (LIVE IN)

START DATE: ASAP

Our client is searching for a Groups and Events Manager for their luxury resort to guarantee the success in the closing and execution of all the groups and events in its charge, as well as to promote the sale of extras and upgrade of the contracted service.

REQUIREMENTS:

• Degree in Business Administration, Tourism or Hospitality Management.
• 4 years working in Sales/MICE (Groups & Events).
• Experience in customer service (specifically hospitality).
• Knowledge of the national and international market, operational hospitality, sales.
• Knowledge in Microsoft Office Suite.
• Language skills - High level of English, (Written and oral).
• Availability to travel.

COMPETENCIES:

• Innovation
• Strategy and Global Vision
• Communication and Interrelation
• Leadership
• Collaborative Work
• Results Orientation
• Customer Orientation (Internal and External)
• Planning and Execution
• Change Management
• Improvement, Evolution and Development

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

DIRECTOR OF ENGINEERING

MALDIVES

START DATE: ASAP

Our client is searching for a Director of Engineering for their luxury Maldives resort. You will oversee all aspects of the resort’s engineering operations. This includes engineering & building maintenance, energy and construction projects. Reporting directly to the General Manager, your role is pivotal in ensuring a seamless and delightful experience for guests.

REQUIREMENTS:

• 5 years as Director of Engineering
• Previous hotel/resort large-scale property experience
• University degree in the Engineering field
• Another professional qualification is an added advantage
• Fluent in English, strong communication skills
• Financial Skills
• Analytical
• Problem solver
• Time management
• Project management skills
• Excellent negotiation and presentation skills
• Knowledge of installations of mechanical equipment
• Experience with Asset Preventive maintenance
• Operating budgets
• Word/ Excel/ Outlook
• Team player
• Empathetic
• Energetic
• Detailed oriented
• Preferably remote locations experienced
• Fire & Safety, Optimization of Energy, emergency scenarios understanding

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

SALES MANAGER

BALLITO, KZN (HYBRID)

START DATE: ASAP

***Only SA Nationals or those with the right to work in South Africa will be considered. No visa support is provided***

Are you ready to take your sales expertise to the next level? Our client is seeking a dynamic Sales Manager to join their prestigious luxury lodge brand. The ideal candidate will have a proven track record in trade and direct sales within the hospitality and tourism industry.

REQUIREMENTS:

• Experience in hospitality sales.
• Strong sales, negotiation, and customer relationship management skills.
• Proven ability to meet or exceed sales targets.

• Excellent communication, organizational, and problem-solving abilities.
• Professional, energetic, and optimistic with a strong sense of initiative.
• Ability to remain effective under pressure, proactive, and resourceful.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

EXECUTIVE SOUS CHEF

MALDIVES (LIVE IN, SINGLE ACCOMMODATION)

START DATE: ASAP

Are you an exceptional culinary leader with a passion for creating unforgettable dining experiences? Our client, a luxury resort in the stunning Maldives, is seeking an Executive Sous Chef who will bring enthusiasm, creativity, and a commitment to excellence to their kitchen.

The Executive Sous Chef will be a part of a diverse and dynamic team that provides award-winning service to their valued guests. This position reports to the Executive Chef.

REQUIREMENTS:

• Has 6 - 8 years of kitchen management experience in a 5-star hotel/resort
• Technical experience in various world cuisines is preferred
• Possesses aptitude, management skills and upward mobility
• Possesses excellent English, math and psychometric abilities
• Possesses business acumen, creative flair
• Has a well-developed interest in food and wines; is a 'foodie'

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

DIRECTOR OF MARKETING & COMMUNICATIONS

MALDIVES (LIVE IN)

START DATE: ASAP

Are you ready to take on a remarkable opportunity in one of the most stunning destinations on Earth? We're seeking an exceptional individual to serve as the Director of Marketing and Communications for our client’s luxury resort in the Maldives.

As the Director of Marketing and Communications, you'll be at the forefront of spearheading the PR, marketing, communication, and digital content strategies. Your creativity and strategic prowess will be instrumental in shaping the narrative of the brand, ensuring that the resort maintains its status as the ultimate choice for UHNWIs in the hospitality sector.

Your role will be pivotal in elevating brand visibility and reputation, crafting compelling stories that captivate a discerning audience. With your expertise in luxury resort environments, you'll have the opportunity to showcase your talent in creating unforgettable experiences for guests.

If you're passionate about luxury hospitality, possess a track record of success in similar roles, and are eager to make a significant impact in a breathtaking setting, this could be the opportunity for you.

REQUIREMENTS:

• A degree holder in Marketing/PR/Communications, Business Administration
• With a strong background in the field of Marketing/ Communications for a luxury hotel or luxury brand with a deep understanding of our market segment (min. five years experience in MarCom and managerial role)
• A dynamic, hands-on approach, setting and pursuing high standards of excellence
• Excellent communication and relationship building skills, and a charismatic personality
• An organised, analytical thinker with the ability to multitask across numerous projects
• A true brand custodian ;-) With a passion for ultra-luxury brands and the travel and hospitality industry
• Excellent written and verbal English language communication skills
• Entrepreneurial problem solver – the position requires availability to work a flexible schedule, incl. evenings, weekends, public holidays, etc.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

FINANCIAL CONTROLLER

ZANZIBAR (LIVE IN, SINGLE ACCOMMODATION)

START DATE: ASAP

Are you ready to lead and make a significant impact? We’re seeking a dynamic Financial Controller who will play a pivotal role in safeguarding our client’s luxury hotel’s assets and financial resources, ensuring they are strategically utilized to maximize revenue and profitability.

As a vital member of the Hotel Leadership Team, you’ll be part of shaping key strategic and operational decisions that drive the success of the resort. Providing timely and accurate financial information and counsel to hotel senior management (and ownership) and ensures that the hotel operates within all related local and corporate policies and procedures and under the terms of the management agreement and any other applicable agreements (e.g. loan agreements).

The Financial Controller is also responsible for the development of the finance staff to aid in the future growth of the company.

REQUIREMENTS:

• Degree in accounting from a recognised tertiary institution or a professional accounting qualification
• Excellent knowledge of accounting and financial processes
• Must have thorough knowledge of all jobs in the Accounting, Purchasing and Food and Beverage control areas.
• The individual should have a minimum of five years’ experience at a senior level, preferably within an international chain environment.
• Pre-opening experience and luxury experience is essential.
• International and East Africa experience an advantage
• Fluency in English is essential.
• Excellent knowledge of accounting and financial processes (budgeting, financial closure, reporting, data analysis and forecasting  etc.)
• Working knowledge of MSOffice (especially excel).

Together with Greenpop, we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

SAFARI OPERATIONS MANAGER

ARUSHA, TANZANIA

START DATE: ASAP

Are you passionate about wildlife and adventure? Do you thrive in a dynamic environment where every day brings new challenges? Look no further! We’re seeking a Safari Operations Manager to lead our client’s team in Arusha. As Safari Operations Manager, you will be responsible for the efficient and effective management of safari operations in North and South Tanzania, ensuring seamless experiences for clients while maintaining high standards of service and safety.

REQUIREMENTS AND QUALIFICATIONS:

• Passionate about East Africa and particularly Tourism in East Africa. 
• 10+ years of experience in the East African safari industry.
• 10+ years of experience working in a DMC environment and running a highly pressurized safari
• operations operation.
• An excellent understanding of the intricate details of running a very busy operations team.
• A guest service mindset that goes above and beyond the normal.
• Very good inter-personal and relationship-building skills.
• The ability to lead and grow a team with required management experience.
• You must be able to work well under pressure and be willing to jump in and help on the ground
• where need be.
• System savvy 
• Quick thinker and you must be solutions orientated.
• Cost conscious and always looking for ways to cut costs without impacting the guest experience. 
• Forward thinker, adaptable, and interested in improving both self, the team, and the company in general.
• Contributing to making a real positive impact on the communities and wildlife in East Africa.
• Team player.

• Fluent in written and spoken English

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!