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Our client is seeking an exceptional General Manager to lead the operations and pre-opening of a prestigious luxury resort in Zanzibar. This is an exciting opportunity for a dynamic hospitality professional with a passion for delivering world-class guest experiences, driving operational excellence, and leading high-performing teams.
We are looking for a highly experienced General Manager with a strong background in luxury resort operations and, ideally, a proven track record of successfully opening and launching luxury hospitality properties. The successful candidate will be responsible for overseeing all aspects of the resort's performance, ensuring the highest standards of service, guest satisfaction, financial results, and team engagement.
This role would suit a hands-on, strategic leader who thrives in remote resort environments, understands the nuances of luxury hospitality, and is committed to creating unforgettable guest experiences while building a culture of excellence.
REQUIREMENTS:
- Pre-opening experience – someone who has successfully led resort openings, including recruitment, operational setup and implementation of service standards.
- African market experience – ideally someone who has already worked in Tanzania, Zanzibar or other East African island destinations and understands local regulations, logistics, infrastructure challenges and cultural differences.
- Strong leadership skills – someone capable of building, developing and motivating a predominantly local team.
- Luxury hospitality background – experience in delivering high service standards, ideally within international luxury resorts or independent boutique properties.
- Commercial mindset – a GM who combines operational excellence with financial discipline, revenue management and a strong focus on profitability.
- Hands-on approach and adaptability – someone comfortable working in a remote island environment, where flexibility, independence and problem-solving are essential.
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