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***Only South African Nationals or those with the right to work in South Africa will be considered. No visa support is provided***
We’re looking for a HubSpot Integrations Specialist to build and maintain the technical connections between HubSpot and the wider systems that support our three core brands across B2C and B2B operations. This role focuses on joining up HubSpot with VOIP, WhatsApp, email infrastructure, our back-of-house operational systems, and data enrichment tools.
You’ll start by auditing our client’s current integrations, understanding what exists today, where the gaps and risks are, and how well our systems are talking to each other. From there, you’ll help design and build a solid, well-documented integration foundation, before moving on to further enhancements: improved automations, better data flows, and new connections that help teams across the business work faster and with better information.
This is a hands-on, technically minded role for someone who understands HubSpot’s API and automation tools, is comfortable working with tools like Zapier alongside native or custom integrations and enjoys taking a system that has grown over time and making it more scalable and reliable.
This role will naturally expand to cover a broader integrations roadmap, additional systems, and more advanced automation, while remaining grounded in a strong technical foundation and close partnership with the Head of CRM.
REQUIREMENTS:
Qualification:
- HubSpot Certification (Sales, Marketing, or Service Hub)
Experience:
- 3+ years of CRM experience with HubSpot or a similar platform (e.g. Salesforce, Zoho, Dynamics), including hands-on use of APIs
- Proven experience building and maintaining integrations using Zapier and/or similar automation tools
- Practical experience integrating CRM platforms with telephony/VOIP systems, messaging platforms (e.g. WhatsApp Business API) and email infrastructure
- Experience integrating a CRM with internal operational or back-of-house systems
- Familiarity with data enrichment tools and their integration into a CRM environment
- Working knowledge of REST APIs, webhooks, authentication and JSON data structures
- Comfortable reading and writing basic scripts or custom code to extend integrations where needed
- Strong understanding of data mapping, transformation and data quality principles
- Strong analytical and systematic troubleshooting skills
- Excellent documentation habits and the ability to explain technical work to non-technical stakeholders
Skills:
- Technical: HubSpot API, workflow automation, Zapier/iPaaS tooling, webhooks, OAuth, JSON, custom scripting, data mapping and transformation
- Systems Integration: VOIP/telephony, WhatsApp Business API, email infrastructure, internal back-of-house systems, data enrichment platforms
- Problem-Solving: Systematic auditing, root cause analysis, architecture and solution design
- Data Governance: Data quality monitoring, validation, compliant data handling
- Communication: Technical documentation, stakeholder management, translating complexity into simple terms
- Collaboration: Cross-functional teamwork with CRM, IT, and operational teams; vendor management
Interests:
- A passion for wildlife and a commitment to sustainability and conservation.
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