AGENT RELATIONSHIP MANAGER – SOUTHERN AFRICA

CAPE TOWN - SOUTHERN AFRICA 

START DATE: ASAP

***Only South African Nationals or those with the right to work in South Africa will be considered. No visa support is provided***

Our client, a leading luxury safari operator, is seeking a dynamic Agent Relationship Manager to drive commercial growth across Southern Africa. This pivotal role focuses on unlocking new business, re‑energising dormant accounts, and maximising long‑term value from established trade partners. Reporting to the Head of Agent Relationships, the successful candidate will play a key role in strengthening the company’s market position by championing its exceptional camps, lodges, and full-service destination management offering.

REQUIREMENTS:

• Minimum of 5 years’ experience in African travel industry.
• Proven ability to sell and position complex services, ideally within luxury travel, safari operations, or destination management sectors.
• Strong B2B relationship development and solution-based selling skills that focus on long-term partner enablement over transactional wins.
• Deep familiarity with the Southern African safari trade landscape; existing contacts or a relevant network are highly desirable.
• Track record of securing new trade partnerships and reactivating dormant relationships with measurable commercial outcomes.
• Excellent communication, presentation, and storytelling abilities—especially when translating operational strengths into agent benefits.
• Strong proficiency in Microsoft Office (especially Excel and PowerPoint), with the ability to analyse account data, prepare agent performance reports, and deliver polished client presentations.
• Skilled in using CRM platforms for managing the sales pipeline, tracking agent engagement, and generating commercial insights.
• Familiarity with BI tools such as Power BI or similar platforms, with the ability to interpret data dashboards and use insights to inform sales strategy.
• Digitally confident and professional across communication and collaboration platforms.
• High integrity, passion for conservation-driven travel, and a self-starting mentality.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!