Job title: Intermediate Journey Specialist
Job type: Permanent
Emp type: Full-time
Skills: Customer care Southern Africa knowledge
Location: Cape Town
Job published: 13/01/2025
Job ID: 32921
Contact email: info@llrecruit.com

Job Description

 

INTERMEDIATE JOURNEY SPECIALIST

 

 

CAPE TOWN, RSA

 

 

START DATE: ASAP

 

 

***Only SA Nationals or those with the right to work in South Africa will be considered. No visa support is provided***

 

Are you passionate about creating unforgettable experiences? Do you have an eye for detail and a knack for building strong relationships? If so, we want you to join our client's luxury safari company! The Journey Specialist’s main focus on the booking is all the intricate details are perfect with results that will elevate and enhance the guest’s experience.

 

REQUIREMENTS

  • 2-4 years with Senior experience in handling customer relationships developing and & promoting products and building journeys in the inbound travel industry.
  • In-depth knowledge of South Africa, specifically Cape Town, Garden Route & Safari Destinations, and Southern Africa.
  • Computer Literate (Microsoft Office: Outlook, Teams, Excel and Word)
  • Proven English literacy.
  • Working knowledge of TourPlan and WETU or similar booking/operating system.
  • Excellent attention to detail.
  • Dynamic, detail orientated, organized and excellent communication skills.
  • Ability to problem solve without compromising accuracy and prioritise changes.
  • Driven to offer high-quality service levels, and strong time management.
  • Highly detailed product knowledge – vital for speed in presenting alternatives.
  • A passion for wildlife and a commitment to sustainability and conservation.

 

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!