HOMEOWNER RELATIONS ASSISTANT MANAGER

BRITISH VIRGIN ISLANDS

START DATE: ASAP

Our client is seeking a polished, service‑driven Homeowner Relations Assistant Manager to be the key connection point between luxury villa homeowners and the resort’s property services teams. This is a high‑touch role for someone who thrives in a refined, fast‑paced environment and takes pride in delivering an exceptional ownership experience.

You will support the Homeowner Relations Manager in ensuring every homeowner receives timely communication, seamless coordination, and meticulous follow‑through. Acting as the central liaison, you’ll work closely with internal resort departments, external contractors, and dedicated Property Engineers to ensure each residence is impeccably maintained and every request is handled with accuracy, warmth, and professionalism.

This is an opportunity to play a meaningful role in a world‑class luxury property environment, shaping the homeowner experience and contributing to the smooth operation of an exclusive residential community.

REQUIREMENTS:

Qualifications & Experience

• Minimum of two (2) years’ experience in property management, owner relations, luxury hospitality, or a related field.
• Experience working within a luxury resort, residential community, or high-end property portfolio strongly preferred.
• Demonstrated experience coordinating across multiple departments and managing external contractors.
• Working knowledge of residential maintenance operations and service coordination.

Technical Knowledge & Skills

• Elementary understanding of building systems, including HVAC, electrical, and plumbing, sufficient to coordinate repairs and communicate effectively with engineers and contractors.

• Ability to interpret maintenance reports, service requests, and technical terminology.

• Proficiency in property management systems, reservation platforms, Microsoft Office, and related administrative tools.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!