ASSISTANT RESERVATIONS MANAGER

CAPE TOWN (HYBRID)

START DATE: ASAP

Our client, a distinguished collection of luxury properties in Eastern Africa, is seeking a dynamic Assistant Reservations Manager to join their team. This pivotal role blends strategic oversight with hands-on travel design, offering the chance to shape unforgettable guest experiences while supporting the operational excellence of the Reservations department.

REQUIREMENTS:

• Demonstrated experience in a comparable leadership role within luxury hospitality, safari or high-end travel
• Excellent communication skills, written and verbal
• Proven track record of delivering with detail orientation and accuracy
• Motivated and determined to meet and exceed annual sales goals
• Demonstrated excellence in proactive customer service
• Impeccable attention to detail
• Strong negotiation skills
• Excellent planning and organizational skills
• Strong initiative and creativity
• Team player who shares ideas and learning with others
• Professional with a sense of fun
• Excellent ability to build and manage relationships with a wide variety of people and cultures
• Proficient with Microsoft Suite (Outlook, Excel, Word)
• Genuine passion for luxury travel
• Must be willing to work flexible hours according to business requirements
• Knowledge of Res Request, Safari Portal and HubSpot an advantage

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!