SALES MANAGER (GCC, NORTH AFRICA)

MALDIVES, ISLAND-BASED

START DATE: ASAP

Join a luxury resort brand where ambition meets excellence. We’re looking for a visionary sales leader to spearhead growth across our client’s key international markets: GCC & North Africa.

You’ll shape and execute strategic initiatives that unlock revenue potential, forge influential partnerships, and elevate our market presence. This is a high-impact role for a seasoned professional who thrives on results, builds trust with ease, and knows how to navigate diverse cultural landscapes with confidence.

REQUIREMENTS:

• Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or related field (Master’s degree preferred).
• Minimum 5 years of experience in sales management within the hospitality/travel industry.
• Proven experience as a Sales Director or similar senior sales role in the hospitality/travel industry.
• Excellent communication, negotiation, and presentation skills.
• Exceptional organizational and time-management abilities.
• Strategic thinker with strong business acumen and analytical skills.

• Fluency in English (additional languages relevant to GCC, North Africa, or Western Europe would be an advantage)

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

CORPORATE COMMUNICATIONS WRITER

JOHANNESBURG, RSA

START DATE: ASAP

***Only SA Nationals or those with the right to work in South Africa will be considered. No visa support is provided***

Our client, a leading luxury safari travel company, is seeking a Corporate Communications Writer with a sharp, steady hand in crisis and risk communications. In this pivotal role, you’ll craft clear, intelligent, and nuanced messaging across the group and its owned brands—often in fast‑moving, high‑stakes situations where accuracy and tone matter most.

You’ll bring proven experience writing for crisis and risk contexts, with a deep understanding of research, fact‑checking, and the careful judgment required to communicate responsibly. We’re looking for a versatile writer who can adapt their voice to different audiences, distil complex information without losing nuance, and articulate the purpose‑driven work at the heart of the organisation.

If you write with clarity, confidence, and emotional intelligence—and thrive in environments where your words truly shape trust—this is an exceptional opportunity.

RESPONSIBILITIES:

Crisis and risk communication

• Manage the Comms Support email inbox and respond to queries timeously
• Connect to internal stakeholders (Product/ Risk/ MDs) for technical support and guidance
• Collate technical risk drafts with internal stakeholders needs i.e. commercial stance and draft a cohesive communications piece
• Disseminate the communication to the appropriate channels within the business
• Support on PR and media responses during a crises (under direction of Risk)
• Build rapport with internal stakeholders (MDs/ Ops) as well as PR agencies for crisis comms processes
• Monitor social listening tools for information about crisis and risk situations

Copy for the following are required:

• Holding statements
• Press statements and media releases
• FAQs for internal, media and public-facing use
• Internal communications
• Guest and trade communications
• Briefing documents for spokespeople

Risk communication needs will take precedent of any other communication projects as and when needed.

Impact copywriting

Create copy for impact related work that includes:

• Website content
• Blog posts
• Press releases
• Impact-related social media captions
• Newsletter copy
• Printed collateral such as books, magazines, brochures, room drops and guest information
• Impact reports
• Campaign copy
• Script writing

Internal copywriting

Internal copy needs include writing for:

• Blog posts
• Newsletters
• Campaigns
• Stakeholder messaging
• Staff biographies
• Printed collateral
• Templates
• Impact & HR Award Submissions
• LinkedIn Post

REQUIREMENTS:

Qualification:

• Degree in Corporate Communication/ Communication Science/ Public Relations (PR)/ Journalism/ Media Studies/ Marketing or Marketing Communications/ English, Linguistics, or Creative Writing/ Business Communication.

Experience:       

• 5 years of experience in writing copy across a range of channels.
• Experience in crisis communications is an added advantage.
• Be comfortable creating content for multiple marketing channels, differing audiences, and different focus areas.
• Adapt tone and structure for different channels and audiences
• Write effectively for people at all levels of the organisation
• Work from a brief while bringing your own ideas and creative input
• Research independently and engage with the right people across the business to gather accurate, informed messaging

Skills:          

• Performs well under pressure and can respond quickly to crises
• Stays informed on current news and industry developments to support crisis response when needed
• Works efficiently and meets deadlines consistently
• Writes clearly, persuasively, and with purpose
• Loves to research, fact-find, and create compelling copy
• Identifies strong story angles and knows how to pursue them
• Can translate briefs and unpack the needs of each project

Interests:                    

• A passion for wildlife and a commitment to sustainability and conservation.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

GROUND EXPERIENCE MANAGER – EUROPE

BASED IN EGYPT, TURKEY OR MOROCCO (REMOTE)

START DATE: ASAP

Our client, a leading luxury travel company, is seeking a Ground Experience Manager (GEM) for Europe — the heartbeat of every client’s journey once they arrive on the ground. In this pivotal role, you’ll be part of a dedicated, round‑the‑clock team that ensures travellers feel supported, reassured, and genuinely cared for throughout their trip.

You’ll proactively elevate each experience, resolve issues with warmth and calm confidence, and communicate clearly even when answers are still unfolding. If you thrive under pressure, act fast with grace, and love creating seamless, high‑touch experiences for discerning travellers, this is an opportunity to shine.

RESPONSIBILITIES:

• Providing real-time support to clients on active trips via WhatsApp, phone, and email during your shift. We have a minimum expectation of a 15-30 minute response time.
• Proactively reaching out to clients multiple times during their trip to ensure that they feel supported throughout.
• Liaising with DMCs and ground operators to resolve issues quickly on behalf of clients.
• Logging all client contacts and issues in our CRM, categorising and escalating as appropriate.
• Monitoring active bookings for potential issues (delayed flights, weather, local disruptions) and acting proactively.
• Working closely with Travel Designers, Product, and management to collate and action during- and post- trip feedback.
• Feeding back trends, recurring issues, and DMC performance to the wider team on a regular basis.

REQUIREMENTS:

• A minimum of 5 years’ experience in client-facing complaints handling or high-stakes customer service, ideally in luxury travel, hospitality, or a premium service environment.
• Exceptionally calm and reassuring under pressure. Clients need to feel that you have everything under control, even when you are still finding the solution.
• A confident and independent decision-maker who can act without always having a manager available.
• Flawless written and spoken English
• Reliable and consistent
• Highly organised, able to manage multiple live client situations simultaneously without losing quality.
• Comfortable working remotely and independently, with the discipline to perform to a high standard without direct supervision.
• Good at systems

Personal Attributes:

• Ability to actively listen and confidently communicate, demonstrating empathy and self-awareness.
• A curious and open-minded attitude in the face of challenges. A person who views problems as opportunities to learn.
• A clear, actionable insight and ability to come up with quick and effective solutions and implement them confidently.
• Openness to learn and adapt as things change; confidence to recommend ways we can improve.
• Flexibility to take on a variety of tasks and willingness to roll sleeves up and support colleagues.
• A ‘big picture’ mindset – appreciative of your position within the company as an organisation of different teams collectively working together towards the same goal.
• Collaborative team player who is confident working in a self-directed environment. This role is remote and you will work with people all over the world.
• A love of learning about local cultures and an enthusiasm for all things travel.
• Someone who shares the company’s passion for conservation and travel with a positive impact.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

GROUND EXPERIENCE MANAGER – LATIN AMERICA

MEXICO OR PERU (REMOTE)

START DATE: ASAP

Our client, a leading luxury travel company, is seeking a Ground Experience Manager (GEM) for Latin America — the heartbeat of every client’s journey once they arrive on the ground. In this pivotal role, you’ll be part of a dedicated, round‑the‑clock team that ensures travellers feel supported, reassured, and genuinely cared for throughout their trip.

You’ll proactively elevate each experience, resolve issues with warmth and calm confidence, and communicate clearly even when answers are still unfolding. If you thrive under pressure, act fast with grace, and love creating seamless, high‑touch experiences for discerning travellers, this is an opportunity to shine.

RESPONSIBILITIES:

• Providing real-time support to clients on active trips via WhatsApp, phone, and email during your shift. We have a minimum expectation of a 15-30 minute response time.
• Proactively reaching out to clients multiple times during their trip to ensure that they feel supported throughout.
• Liaising with DMCs and ground operators to resolve issues quickly on behalf of clients.
• Logging all client contacts and issues in our CRM, categorising and escalating as appropriate.
• Monitoring active bookings for potential issues (delayed flights, weather, local disruptions) and acting proactively.
• Working closely with Travel Designers, Product, and management to collate and action during- and post- trip feedback.
• Feeding back trends, recurring issues, and DMC performance to the wider team on a regular basis.

REQUIREMENTS:

• A minimum of 5 years’ experience in client-facing complaints handling or high-stakes customer service, ideally in luxury travel, hospitality, or a premium service environment.
• Exceptionally calm and reassuring under pressure. Clients need to feel that you have everything under control, even when you are still finding the solution.
• A confident and independent decision-maker who can act without always having a manager available.
• Flawless written and spoken English
• Fluent Spanish is preferred
• Reliable and consistent
• Highly organised, able to manage multiple live client situations simultaneously without losing quality.
• Comfortable working remotely and independently, with the discipline to perform to a high standard without direct supervision.
• Good at systems

Personal Attributes:

• Ability to actively listen and confidently communicate, demonstrating empathy and self-awareness.
• A curious and open-minded attitude in the face of challenges. A person who views problems as opportunities to learn.
• A clear, actionable insight and ability to come up with quick and effective solutions and implement them confidently.
• Openness to learn and adapt as things change; confidence to recommend ways we can improve.
• Flexibility to take on a variety of tasks and willingness to roll sleeves up and support colleagues.
• A ‘big picture’ mindset – appreciative of your position within the company as an organisation of different teams collectively working together towards the same goal.
• Collaborative team player who is confident working in a self-directed environment. This role is remote and you will work with people all over the world.
• A love of learning about local cultures and an enthusiasm for all things travel.
• Someone who shares the company’s passion for conservation and travel with a positive impact.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

GROUND EXPERIENCE MANAGER – ASIA PACIFIC REGION

MALAYSIA, THAILAND, INDONESIA, OR THE PHILIPPINES (REMOTE)

START DATE: ASAP

Our client, a leading luxury travel company, is seeking a Ground Experience Manager (GEM) — the heartbeat of every client’s journey once they touch down. As a GEM, you’ll be part of a dedicated, round‑the‑clock team that ensures travellers feel supported, reassured, and genuinely cared for at every moment of their trip.

You’ll proactively elevate each experience, resolve issues with warmth and calm confidence, and communicate clearly even when answers are still unfolding. If you thrive under pressure, act fast with grace, and love creating seamless experiences for discerning travellers, this is your chance to shine.

RESPONSIBILITIES:

• Providing real-time support to clients on active trips via WhatsApp, phone, and email during your shift. We have a minimum expectation of a 15-30 minute response time.
• Proactively reaching out to clients multiple times during their trip to ensure that they feel supported throughout.
• Liaising with DMCs and ground operators to resolve issues quickly on behalf of clients.
• Logging all client contacts and issues in our CRM, categorising and escalating as appropriate.
• Monitoring active bookings for potential issues (delayed flights, weather, local disruptions) and acting proactively.
• Working closely with Travel Designers, Product, and management to collate and action during- and post- trip feedback.
• Feeding back trends, recurring issues, and DMC performance to the wider team on a regular basis.

REQUIREMENTS:

• A minimum of 5 years’ experience in client-facing complaints handling or high-stakes customer service, ideally in luxury travel, hospitality, or a premium service environment.
• Exceptionally calm and reassuring under pressure. Clients need to feel that you have everything under control, even when you are still finding the solution.
• A confident and independent decision-maker who can act without always having a manager available.
• Flawless written and spoken English
• Preferred written and/or spoken Japanese, and a strong understanding of Japanese culture
• Reliable and consistent
• Highly organised, able to manage multiple live client situations simultaneously without losing quality.
• Comfortable working remotely and independently, with the discipline to perform to a high standard without direct supervision.
• Good at systems

Personal Attributes:

• Ability to actively listen and confidently communicate, demonstrating empathy and self-awareness.
• A curious and open-minded attitude in the face of challenges. A person who views problems as opportunities to learn.
• A clear, actionable insight and ability to come up with quick and effective solutions and implement them confidently.
• Openness to learn and adapt as things change; confidence to recommend ways we can improve.
• Flexibility to take on a variety of tasks and willingness to roll sleeves up and support colleagues.
• A ‘big picture’ mindset – appreciative of your position within the company as an organisation of different teams collectively working together towards the same goal.
• Collaborative team player who is confident working in a self-directed environment. This role is remote and you will work with people all over the world.
• A love of learning about local cultures and an enthusiasm for all things travel.
• Someone who shares the company’s passion for conservation and travel with a positive impact.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

MAINTENANCE MANAGER

FIJI

START DATE: ASAP

We are seeking an experienced Maintenance Manager for our client's luxury resort in Fiji. The Maintenance Manager will safeguard the property’s performance, reliability, and guest experience. In this pivotal leadership role, you’ll oversee all maintenance operations—from facilities and equipment to preventative maintenance programs—ensuring the resort runs flawlessly every day.

You’ll guide a skilled maintenance team, collaborate closely with department heads, uphold strict safety and regulatory standards, and manage operational budgets with precision.

REQUIREMENTS:

• An overall period of 10 years in maintenance operations, of which a minimum of 5+ years of maintenance experience in the hospitality industry, including 3+ years in a supervisory role
• Computer literate with excellent skills in MS programs
• Comprehensive knowledge of HVAC, electrical, plumbing, and building systems maintenance
• Universal Certification for refrigerant handling
• Experience with desalination plants, diesel generators, biocycle or tertiary stage sewage treatment systems and swimming pools
• Experience with hotel property management systems and maintenance software
• Experience managing capital improvement projects and renovation work

• Familiarity with compliance requirements for hospitality properties

• Proven ability to manage maintenance budgets and control operational costs
• Ability to manage, train, and coordinate the maintenance & landscape team.
• Strong knowledge of OHS safety standards and compliance requirements
• Excellent troubleshooting and problem-solving skills for emergencies
• Valid driver's license and clean driving record
• Physical capability to perform maintenance tasks, including lifting 20 kgs and working at heights

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

SALES MANAGER (EUROPE & RUSSIA)

MALDIVES, ISLAND-BASED

START DATE: ASAP

Step into a leadership role that spans continents. We’re inviting a seasoned and strategic sales professional to lead our client, a luxury resort group’s commercial efforts across Southern Europe and Russia & Eastern Europe.

You will be at the forefront of driving revenue growth, cultivating high-value partnerships, and executing region-specific strategies that elevate our brand and market share. This is a rare opportunity to shape performance across diverse markets, working closely with key stakeholders to unlock new potential and deliver measurable results.

REQUIREMENTS:

• Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or related field (Master’s degree preferred).
• Minimum 5 years of experience in sales management within the hospitality/travel industry.
• Proven experience as a Sales Director or similar senior sales role in the hospitality/travel industry.
• Excellent communication, negotiation, and presentation skills.
• Exceptional organizational and time-management abilities.
• Strategic thinker with strong business acumen and analytical skills.

• Fluency in English and Italian, other relevant languages an advantage.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

SENIOR SOUS CHEF

NEW ZEALAND

START DATE: ASAP

Our client, a luxury lodge in New Zealand, is searching for a Senior Sous Chef to step into a key leadership role. Reporting to the Head Chef and Director of Culinary, you’ll be hands‑on in every part of service while helping shape the culture, standards, and rhythm of the kitchen.

We’re looking for someone steady under pressure, collaborative, and hungry to grow — a chef who leads from the front, supports the team, and brings a can‑do attitude to a fast‑paced, high‑expectation environment.

RESPONSIBILITIES:

• Ensuring adequacy of supplies at cooking stations
• Training, developing and supporting junior chefs
• Optimising the cooking process with attention to speed and quality
• Monitoring the quality of dishes at the preparation and presentation stages
• Ensure exceptional hygiene practices are maintained
• Creative input with menu development and dish presentation

REQUIREMENTS:

• At least 2 years' relevant experience in high-end restaurants and/or luxury hotels.
• Exceptional cooking techniques and meticulous processes
• An interest in actively seeking local produce
• Strong knowledge of H&S and hygiene standards
• The agility to think on your feet, as we have many daily guest requests and menu changes
• Good time management, excellent communication skills and the ability to multitask
• Be a team player and be able to drive the team

• A hands-on Chef who is involved with the daily operation and delivery of memorable experiences

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

HUMAN RESOURCE MANAGER

MAUN, BOTSWANA

START DATE: ASAP

Our client, a leading luxury safari company, is seeking an experienced HR Manager to drive both the strategic and day‑to‑day people agenda across their Botswana operations.

This role is pivotal: you’ll ensure that all people practices are aligned with Botswana labour legislation, global best‑practice HR principles, and the unique realities of operating in remote, high‑performance safari environments. You’ll act as a trusted partner to leadership, providing practical, solutions‑focused support while championing a positive, engaged, and values‑driven culture across camps and support offices.

It’s an opportunity for a dynamic HR professional who thrives in complex, fast‑moving environments and is passionate about developing people, strengthening organisational capability, and enabling exceptional guest experiences through exceptional teams.

RESPONSIBILITIES:

• The HR Manager is responsible for end-to-end HR leadership across all Botswana operations, covering multiple camps and functions.
• This role balances strategic HR partnering with hands-on operational delivery, ensuring robust people practices, strong industrial relations, healthy organisational culture, and compliant, ethical workforce management.
• Act as the primary HR partner to the company’s leadership.
• Maintain expert, up-to-date knowledge of Botswana labour legislation and regulatory requirements.
• Lead and manage all IR, ER, and disciplinary processes across the business.
• Oversee HR delivery across numerous remote camps and regions.
• Support performance management, leadership development, and skills growth.
• Support mental health, wellbeing, and resilience initiatives suitable for remote work environments.
• Oversee accurate HR data capture, analysis, and reporting.

REQUIREMENTS:

Essential Experience

• Senior-level HR experience (minimum 8–10 years), ideally within: 

• Hospitality, tourism, or remote operations
• Multi-site or decentralised environments

• Proven experience managing: 

• Multiple locations/camps
• Large, diverse workforces
• Complex industrial relations matters

• Current, in-depth knowledge of Botswana labour legislation and employment practices.

Technical & Professional Skills

• Strong IR and ER capability (disciplinary processes, hearings, negotiations).
• Excellent people management and leadership development skills.
• Solid HR analytics and data management capability.
• Ability to operate both strategically and hands-on.
• High emotional intelligence and cultural sensitivity.

Personal Attributes

• Credible, grounded, and resilient.
• Comfortable working in remote environments.
• Strong ethical compass and sound judgement.
• Excellent interpersonal, influencing, and communication skills.
• Pragmatic problem-solver with a calm approach under pressure.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

HUMAN RESOURCES OFFICER / COORDINATOR

CAPE TOWN, RSA

START DATE: ASAP

***Only SA Nationals or those with the right to work in South Africa will be considered. No visa support is provided***

Our client, a boutique luxury hotel in Cape Town, is seeking a proactive and people‑focused Human Resources Officer to support the full spectrum of HR operations. This role plays a key part in fostering a positive workplace culture, ensuring smooth HR processes, and supporting leaders in delivering exceptional guest and employee experiences.

RESPONSIBILITIES:

• Support end‑to‑end recruitment, onboarding, and induction processes
• Maintain accurate employee records, contracts, and HR documentation
• Assist with payroll inputs and leave management
• Coordinate training, development, and performance management activities
• Provide day‑to‑day HR support to employees and department heads
• Ensure compliance with labour legislation, hotel policies, and audit standards
• Support employee relations, engagement initiatives, and wellness programmes
• Contribute to HR reporting, analytics, and continuous improvement projects

REQUIREMENTS:

• Employer management system experience
• Diploma or degree in Human Resources or related field
• 2–4 years’ HR generalist experience and payroll, ideally within hospitality or service‑driven environments
• Strong knowledge of labour laws and HR best practices
• Excellent communication, organisation, and interpersonal skills
• High attention to detail, confidentiality, and professionalism
• ⁠Must be able to function independently

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!