CRM MANAGER

MALDIVES (LIVE IN, RESORT-BASED)

START DATE: ASAP

Join the pinnacle of luxury hospitality at our client’s luxury island resort in the Maldives, where we’re seeking a talented CRM Manager to craft unforgettable guest journeys through data-driven strategy, personalized communication, and innovative CRM leadership—all in one of the world’s most breathtaking settings.

REQUIREMENTS:

• Minimum 3 years' experience in a similar role at a 5-star luxury hotel/resort.
• Strong understanding of various CRM and PMS systems.
• Previous experience in the Maldives will be considered a significant advantage.
• Analytical mindset with proficiency in Excel and/or data visualization tools.
• Experience with customer segmentation, personalization, and journey mapping.
• Knowledge of GDPR and other data protection laws.
• Excellent project management and communication skills.
• Advanced proficiency in written and spoken English is required, Fluency in other languages will be an advantage.
• Outstanding customer service, communication and interpersonal skills.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

SAFARI OPERATIONS MANAGER

ARUSHA, TANZANIA

START DATE: ASAP

Are you passionate about wildlife and adventure? Do you thrive in a dynamic environment where every day brings new challenges? Look no further! We’re seeking a Safari Operations Manager to lead our client’s team in Arusha. As Safari Operations Manager, you will be responsible for the efficient and effective management of safari operations in North and South Tanzania, ensuring seamless experiences for clients while maintaining high standards of service and safety.

REQUIREMENTS AND QUALIFICATIONS:

• Passionate about East Africa and particularly Tourism in East Africa. 
• 10+ years of experience in the East African safari industry.
• 10+ years of experience working in a DMC environment and running a highly pressurized safari
• operations operation.
• An excellent understanding of the intricate details of running a very busy operations team.
• A guest service mindset that goes above and beyond the normal.
• Very good inter-personal and relationship-building skills.
• The ability to lead and grow a team with required management experience.
• You must be able to work well under pressure and be willing to jump in and help on the ground
• where need be.
• System savvy 
• Quick thinker and you must be solutions orientated.
• Cost conscious and always looking for ways to cut costs without impacting the guest experience. 
• Forward thinker, adaptable, and interested in improving both self, the team, and the company in general.
• Contributing to making a real positive impact on the communities and wildlife in East Africa.
• Team player.

• Fluent in written and spoken English

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

HEAD OF COMMERCIAL – CAMPS & LODGES

CAPE TOWN

START DATE: ASAP

***Only SA Nationals or those with the right to work in South Africa will be considered. No visa support is provided***

Are you ready to lead the commercial success of a luxury East African safari brand? Our client, an iconic name in high-end safari experiences, is looking for a strategic and results-driven Head of Commercial – Camps & Lodges to drive revenue growth and shape innovative commercial strategies. In this senior leadership role, you'll work closely with the Managing Director to strengthen market positioning and unlock new opportunities for their prestigious camps and lodges portfolio.

If you have deep industry expertise, a strong network, and the commercial acumen to steer growth in a competitive landscape, this could be the perfect opportunity to make a lasting impact!

REQUIREMENTS:

• 10+ years in commercial roles within the safari, luxury travel, or hospitality sector, with experience in East Africa preferred.
• Proven network and ability to develop and grow strategic partnerships that drive revenue and expand market reach.
• 5+ years in a senior management role and proven track record of developing and growing people.
• Experience in direct or similar product development, with the ability to create and evolve offerings that align with customer needs and drive direct sales growth.
• Bachelor's degree in commercial, hospitality management, business administration, or a related field.
• Expertise in pricing strategy, revenue optimization, and distribution channel management.
• Demonstrated ability to cultivate and manage partnerships that support broader commercial objectives.
• Inspirational leadership style, with a hands-on, collaborative approach to building and leading teams.
• Strong commercial acumen, analytical skills, and communication abilities across internal and external stakeholders.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

TRIP DESIGNER

US (REMOTE)

START DATE: ASAP

Our client is searching for a highly motivated, mover and shaker people’s person with a deep desire to succeed while greatly appreciating the opportunity to change people’s lives. Sophisticated and refined, well-travelled, with an in-depth experience selling ultra-luxury travel experiences to Africa.  High emotional intelligence, good listener and understanding of the lifestyle of the 0.1%.  A stellar track record, hungry and determined.

REQUIREMENTS:

• Experience selling luxury travel to Southern & East African countries to UHNWI
• Stellar record of growing and exceeding sales target
• Self starter, ready to go
• High energy, extremely driven, happy to hustle and do what it takes
• Strong communication skills written & verbal
• Strong organization & time management skills
• Tech savvy, using Salesforce, Dropbox, Word, Excel and PowerPoint.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

MANAGING DIRECTOR

KIGALI, RWANDA

START DATE: ASAP

Our client is seeking a born leader who can guide and inspire. Do you have a deep love for the wild and a passion for the rich culture of Rwanda? If so, the role of Managing Director is for you.

The Managing Director plays a pivotal role in the company, providing strategic guidance to the business. The role is responsible for controlling and overseeing all operations, people, ventures, and ultimately, the success of the business.

RESPONSIBILITIES:

• Lead operations and company strategy
• Grow the brand’s reputation and reach
• Balance priorities between conservation and hospitality
• Develop short- to mid-term strategies to meet goals
• Ensure efficient, effective daily operations
• Oversee forecasting and key business relationships

REQUIREMENTS:

• 10 – 15 years’ experience in hospitality safari operations, primarily in the private sector, with 10 years in a senior operational leadership role.
• A natural gift for leadership
• Ability to inspire, guide, and uplift
• A passion for wildlife and a commitment to sustainability and conservation.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

TRAVEL DESIGNER

CAPE TOWN (IN OFFICE)

START DATE: ASAP

***Only SA Nationals or those with the right to work in South Africa will be considered. No visa support is provided***

Our client is seeking a Travel Designer to join their team of luxury travel specialists. If you're highly organized, an excellent communicator, and passionate about travel, this could be the perfect role for you.

You'll be responsible for curating bespoke travel experiences, catering to both inbound and outbound clients exploring South Africa, Southern Africa, East Africa, and the Indian Ocean Islands. With a strong commitment to delivering exceptional service, our client prides itself on creating unforgettable journeys for discerning travelers.

RESPONSIBILITIES:

• Source suitable travel options for clients
• Plan and book clients luxury travel itineraries
• Work with flights consultant if flights are required
• Negotiate rates with suppliers
• Continual client communication
• Oversee all details on clients travel and manage all aspects of their trip
• Coordinate and manage relationships with suppliers
• Offer concierge services for clients

SKILLS & EXPERIENCE REQUIRED:

• Industry experience in booking safaris and other Cape / African itineraries with high service / concierge levels.
• Excellent communication skills (verbal and business writing)
• Attention to detail
• Brilliant client service skills
• Advanced planning and fantastic organisation skills
• Tertiary education preferable
• 3-5 years work experience in travel or similar

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

CHIEF ENGINEER

FIJI

(Island Based)

START DATE: ASAP

Are you a dynamic engineering leader with the ability to balance technical expertise and people management? Do you thrive in remote environments that demand strategic problem-solving, marine engineering knowledge, and the ability to navigate workplace dynamics?

The island based Chief Engineer will be responsible for overseeing technical operations, engineering maintenance, and team management within the department, reporting directly to the GM with a dotted line to the Group Director.

REQUIREMENTS:

• Previous experience in the position of Chief Engineer in resorts and hotels of not less than 5 years or in any other leadership role within the Maintenance Department.
• Mid-large volume resort experience (ideally in a remote/island location)
• Engineering Management, Facilities Management, and Project Management skills and able to draw up preventative maintenance programs.
• Experience in overseeing maintenance, repair, and safety compliance, including desalination plants and back-up power systems
• Knowledge of mechanical systems and electrical systems, including HVAC and marine.
• Leadership from the front (hands-on)
• Excellent communication and interpersonal skills manging a diverse team
• Bachelor's degree in Engineering or related field

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

GUEST EXPERIENCE MANAGER

MALDIVES (LIVE-IN)

START DATE: ASAP

Are you passionate about creating unforgettable guest experiences? A world-class luxury resort in the Maldives is seeking a Guest Experience Manager to lead a dynamic team in delivering exceptional service.

In this role, you'll oversee guest-related programs, front office operations, and a multicultural team, ensuring seamless and personalized experiences for every visitor. If you thrive in a fast-paced, high-end hospitality environment and have the expertise to elevate guest satisfaction, this opportunity is for you.

REQUIREMENTS:

• Minimum 3 years of experience in a similar role at a 5-star luxury hotel/resort; experience in the Maldives and local knowledge will be an advantage.
• A strong academic background with a degree in Hospitality Management or a related field.
• Fluency in Russian is essential, and proficiency in additional languages is a plus.
• Proficiency in front office-related software, including Opera PMS, Microsoft Office applications, CRM systems, and MC software.
• Comprehensive understanding and practical experience with Forbes and LQA Standards.
• Strong managerial and leadership abilities, with the capability to lead, mentor, and develop a diverse, multicultural team.
• Exceptional interpersonal and communication skills, coupled with a warm and professional demeanor to deliver outstanding guest service.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

 SOUS CHEF (MEDITERRANEAN/ITALIAN CUISINE)

MALDIVES (LIVE IN, SINGLE ACCOMMODATION)

START DATE: ASAP

Are you a talented culinary professional eager to craft extraordinary dining experiences? A prestigious luxury resort in the breathtaking Maldives is looking for a Sous Chef who embodies passion, innovation, and dedication to excellence in their kitchen. Join a vibrant, diverse team that delivers world-class service to esteemed guests.

RESPONSIBILITIES:

• Lead and motivate a skilled kitchen team, fostering a culture of continuous learning and improvement.
• Coach, train, and support the career development of team members while upholding company values.
• Organize and manage kitchen operations to ensure efficiency, consistency, and high-quality output.
• Develop innovative menus and dishes, maintaining presentation standards and recipe documentation.
• Monitor food quality, portioning, temperature, and visual appeal to ensure consistent excellence.
• Ensure strict compliance with hygiene, safety, and grooming standards across the department.
• Prepare forecasts and plans, and manage budgets effectively to meet financial goals.
• Interact personally with guests to create memorable dining experiences and accommodate special requests.
• Maintain accurate departmental records, including scheduling and leave planning.
• Deliver timely performance feedback, conduct team briefings, and participate in interdepartmental meetings.
• Support the team during busy periods and maintain a clean, safe, and well-equipped work environment.
• Collaborate with stewarding and purchasing teams to ensure optimal hygiene and ingredient quality.
• Perform pre- and post-service checks and assist in cost analysis and menu pricing.
• Carry out additional duties as assigned to support overall operational success.

REQUIREMENTS:

• 4–5 years of kitchen leadership experience in a luxury hotel or resort
• Strong foundation in global cuisines and culinary techniques
• Proven leadership skills with a growth mindset
• Fluent in English with solid math and analytical abilities
• Creative, business-savvy, and passionate about food and wine

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!