VILLA MANAGER / COUPLE

STELLENBOSCH, CAPE TOWN

START DATE: ASAP

***Only SA Nationals or those with the right to work in South Africa will be considered. No visa support is provided***

We are looking for a meticulous Villa Manager to spearhead the operations and upkeep of our client’s luxury estate. The focus is mainly on hospitality, wellness, food, wine, staff management, and some maintenance oversight.

In this role, you will also be required to prepare and manage budgets, train and supervise staff, and oversee the daily operations of the exclusive-use villa.

The ideal single Villa Manager would have experience in hosting luxury international guests. The ideal Villa Management Couple would ideally be made up of a Chef and a Manager

REQUIREMENTS:

• Culinary experience is advantageous
• A recognised cooking qualification preferred
• Previous luxury villa or chalet experience is an advantage
• Good communication and team working skills are essential
• Flexible attitude
• High energy with a can do attitude
• Hands on and prepared to lead by example
• Strong in people management

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

GROUP DIRECTOR OF LEARNING & DEVELOPMENT

MALDIVES

START DATE: ASAP

Are you passionate about shaping the future of hospitality talent. Our client is seeking a visionary Group Director of Learning & Development to lead strategic training initiatives across its portfolio of luxury resorts in the Maldives.

Your purpose as a key member of the corporate leadership team, you’ll ensure that Learning & Development is a true strategic partner, enhancing employee performance, elevating guest service standards, and cultivating a pipeline of future leaders with global exposure.

REQUIREMENTS:

• Qualification as hospitality trainer or similar and/or Qualification in hospitality and tourism, minimum requirement is Degree in Hospitality and Tourism Studies or other related field
• Essential to have experience both in training and/or in hospitality industry.
• Minimum experience requirement in training is 5 years; of which at least 2 years at department head level.
• Essential to have experience in Food and Beverage and/or Rooms Division at supervisory or department head level.
• Ability to coach, motivate and encourage the team to achieve optimum performance  
• Excellent interpersonal skills
• Personal initiative and a customer-oriented approach to teaching.
• Ability to work independently, as well as a good team member.
• Ability to work effectively in a multicultural work environment, showing
• respect to all employees regardless of ethnic background or gender.
• Must appreciate the diversity of employees. 
• Excellent time management skills; must be able to work according to set targets and timetables.
• Good administration skills; must be able to organize himself/herself and be able to prepare departmental budgets and reports
• Considerable skill in performing simple mathematical calculations without error. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Ability to read, analyze and interpret written documents; write speeches and articles; make effective and persuasive speeches and presentations to a variety of audiences; listen and communicate effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

RESORT MANAGER

MALDIVES

START DATE: ASAP

Are you ready to lead in paradise? Our client, a prestigious luxury resort in the Maldives, is seeking a dynamic and experienced Resort Manager to support the General Manager in delivering world-class guest experiences and operational excellence.

As Resort Manager, you’ll oversee the day-to-day operations of the Rooms Division—including Front Office, Guest Services, Reservations, and Security—ensuring seamless service, elevated guest satisfaction, and optimal team performance. You’ll also play a key role in driving profitability and maintaining the resort’s exceptional standards.

REQUIREMENTS:

• College degree in Hotel Management & Administration preferred
• Five years previous experience in hotel management or an equivalent combination of education and experience with comparable job knowledge and skills
• Strong Food and Beverage background
• Considerable skill in simple mathematical calculations without error. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Considerable skill in applying, developing and linking a Microsoft Excel, Word and Micros Opera program or software of similar nature.
• Considerable skill in dealing fairly and independently with a great number of nationalities among the employees
• Considerable skill to deal fairly and effectively with the local island community.
• Ability to effectively deal with employees and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Ability to read, analyze and interpret written documents; write notices and articles; make effective and persuasive speeches and presentations to a variety of audiences including international Tour Operators; listen and communicate effectively in English, both verbally and in writing.
• Proactively identify both opportunities and challenges and develop effective action plans to address each situation
• A high degree of numerical competency is required, an ability to see trends in numbers, and to analyze these to draw meaningful conclusions in a timely manner.
• Constantly practices opportunities to increase revenue potential by continually reviewing business practices and pushing ideas upwards
• Ability to communicate orally and in writing with supervisors, colleagues and guests regarding any problems or concerns with guest satisfaction
• Ability to read, analyze and process budget procedures and documents, such as daily reports, Profit and Loss Reports, occupancy forecasting, labour review and other projects
• Ability to work a flexible schedule and to be available on call as required
• Ability to maintain a positive, service orientated attitude towards guests, resort staff and the Crown and Champa Resorts
• Knowledge of Health and Safety, HACCP, Fire Procedures and training
• Knowledge of the resorts Disaster Management Plan, including Evacuation Procedures
• Ability to lead, motivate and encourage Department Heads and staff
• Possess relevant Health & Safety certificate, Basic Fire Training / Fire Fighting Certificate & First Aid Certificate

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

TRAINING MANAGER

MALINDI, KENYA

START DATE: ASAP

Step into a leadership role at our premier luxury resort in Kenya, where we’re seeking an experienced Training Manager to elevate guest experiences by designing and delivering exceptional staff development programs that embody world-class hospitality, cultural richness, and unmatched service excellence in one of Africa’s most breathtaking destinations.

RESPONSIBILITIES:

The Training Manager is responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance.

The Training Manager monitors training program effectiveness, manages budgets, and stays updated on training trends.

REQUIREMENTS:

• Degree or diploma in related field
• Proven work experience as a Training Manager
• Hotel or resort experience
• Able to speak Swahili preferable
• Track record in designing and executing successful training programs
• Excellent communication and leadership skills
• Ability to plan, multi-task and manage time effectively
• Strong writing and record keeping ability for reports and training manuals
• Good computer and database skills

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

DIRECTOR OF F&B

MALDIVES (LIVE IN)

START DATE: ASAP

Join our client’s luxury Maldives Resort as Director of Food & Beverage!

Are you passionate about delivering exceptional dining experiences? Our client is looking for a dynamic Director of Food & Beverage to lead and inspire their team at a prestigious Maldives resort.

In this role, you will lead with excellence, oversee operations and enhance guest experiences.

REQUIREMENTS:

• Minimum of 5 years’ leading F&B service at some of the world's best 5* luxury hotels/resorts and experience in the Maldives preferred.
• Bachelor's degree in Hotel Management or relevant diploma.
• Excellent communication skills (English) and impeccable interpersonal skills.
• Able to speak another European language preferred
• Highly “creative”, bringing exciting “fresh” new ideas 
• Excellent organizational and multitasking skills
• Confidence when anticipating and managing processes with great attention to detail.
• Possesses outstanding guest service skills striving to exceed guests’ expectations
• Ability to focus attention on guests' needs with a charming personality.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

CRM MANAGER

MALDIVES (LIVE IN, RESORT-BASED)

START DATE: ASAP

Join the pinnacle of luxury hospitality at our client’s luxury island resort in the Maldives, where we’re seeking a talented CRM Manager to craft unforgettable guest journeys through data-driven strategy, personalized communication, and innovative CRM leadership—all in one of the world’s most breathtaking settings.

REQUIREMENTS:

• Minimum 3 years' experience in a similar role at a 5-star luxury hotel/resort.
• Strong understanding of various CRM and PMS systems.
• Previous experience in the Maldives will be considered a significant advantage.
• Analytical mindset with proficiency in Excel and/or data visualization tools.
• Experience with customer segmentation, personalization, and journey mapping.
• Knowledge of GDPR and other data protection laws.
• Excellent project management and communication skills.
• Advanced proficiency in written and spoken English is required, Fluency in other languages will be an advantage.
• Outstanding customer service, communication and interpersonal skills.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

SAFARI OPERATIONS MANAGER

ARUSHA, TANZANIA

START DATE: ASAP

Are you passionate about wildlife and adventure? Do you thrive in a dynamic environment where every day brings new challenges? Look no further! We’re seeking a Safari Operations Manager to lead our client’s team in Arusha. As Safari Operations Manager, you will be responsible for the efficient and effective management of safari operations in North and South Tanzania, ensuring seamless experiences for clients while maintaining high standards of service and safety.

REQUIREMENTS AND QUALIFICATIONS:

• Passionate about East Africa and particularly Tourism in East Africa. 
• 10+ years of experience in the East African safari industry.
• 10+ years of experience working in a DMC environment and running a highly pressurized safari
• operations operation.
• An excellent understanding of the intricate details of running a very busy operations team.
• A guest service mindset that goes above and beyond the normal.
• Very good inter-personal and relationship-building skills.
• The ability to lead and grow a team with required management experience.
• You must be able to work well under pressure and be willing to jump in and help on the ground
• where need be.
• System savvy 
• Quick thinker and you must be solutions orientated.
• Cost conscious and always looking for ways to cut costs without impacting the guest experience. 
• Forward thinker, adaptable, and interested in improving both self, the team, and the company in general.
• Contributing to making a real positive impact on the communities and wildlife in East Africa.
• Team player.

• Fluent in written and spoken English

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!

HEAD OF COMMERCIAL – CAMPS & LODGES

CAPE TOWN

START DATE: ASAP

***Only SA Nationals or those with the right to work in South Africa will be considered. No visa support is provided***

Are you ready to lead the commercial success of a luxury East African safari brand? Our client, an iconic name in high-end safari experiences, is looking for a strategic and results-driven Head of Commercial – Camps & Lodges to drive revenue growth and shape innovative commercial strategies. In this senior leadership role, you'll work closely with the Managing Director to strengthen market positioning and unlock new opportunities for their prestigious camps and lodges portfolio.

If you have deep industry expertise, a strong network, and the commercial acumen to steer growth in a competitive landscape, this could be the perfect opportunity to make a lasting impact!

REQUIREMENTS:

• 10+ years in commercial roles within the safari, luxury travel, or hospitality sector, with experience in East Africa preferred.
• Proven network and ability to develop and grow strategic partnerships that drive revenue and expand market reach.
• 5+ years in a senior management role and proven track record of developing and growing people.
• Experience in direct or similar product development, with the ability to create and evolve offerings that align with customer needs and drive direct sales growth.
• Bachelor's degree in commercial, hospitality management, business administration, or a related field.
• Expertise in pricing strategy, revenue optimization, and distribution channel management.
• Demonstrated ability to cultivate and manage partnerships that support broader commercial objectives.
• Inspirational leadership style, with a hands-on, collaborative approach to building and leading teams.
• Strong commercial acumen, analytical skills, and communication abilities across internal and external stakeholders.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!