GUEST EXPERIENCE MANAGER

MALDIVES (LIVE-IN)

START DATE: ASAP

Are you passionate about creating unforgettable guest experiences? A world-class luxury resort in the Maldives is seeking a Guest Experience Manager to lead a dynamic team in delivering exceptional service.

In this role, you'll oversee guest-related programs, front office operations, and a multicultural team, ensuring seamless and personalized experiences for every visitor. If you thrive in a fast-paced, high-end hospitality environment and have the expertise to elevate guest satisfaction, this opportunity is for you.

REQUIREMENTS:

• Minimum 3 years of experience in a similar role at a 5-star luxury hotel/resort; experience in the Maldives and local knowledge will be an advantage.
• A strong academic background with a degree in Hospitality Management or a related field.
• Fluency in Russian is essential, and proficiency in additional languages is a plus.
• Proficiency in front office-related software, including Opera PMS, Microsoft Office applications, CRM systems, and MC software.
• Comprehensive understanding and practical experience with Forbes and LQA Standards.
• Strong managerial and leadership abilities, with the capability to lead, mentor, and develop a diverse, multicultural team.
• Exceptional interpersonal and communication skills, coupled with a warm and professional demeanor to deliver outstanding guest service.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!