GUEST EXPERIENCE MANAGER

UGANDA (LIVE IN)

START DATE: ASAP

Our client, an exclusive luxury safari company, is seeking a visionary Guest Experience Manager to join them at a pivotal moment — from pre-opening through to full operations at a unique luxury lodge in Uganda.

This is more than a hospitality role. It's an opportunity to design and deliver truly immersive guest journeys that go beyond five-star service, weaving together the wonder of the wild, the richness of local culture, and genuine connection to community. You'll be the architect of unforgettable moments — curating bespoke experiences, setting the tone for service excellence, and building a team culture rooted in warmth, care, and authenticity.

REQUIREMENTS:

• Proven experience in luxury hospitality, guest experience, or lodge operations (preferably in remote or safari settings).
• Strong passion for creating meaningful, experiential travel offerings.
• Experience working with or alongside local communities and sustainability initiatives is highly desirable.
• Exceptional interpersonal and communication skills, with a natural ability to host and engage guests.
• Strong leadership and team development capabilities.
• Highly organized, proactive, and adaptable in a dynamic environment.

Together with Greenpop we have joined the TREEvolution!  

We pledge to plant two trees for every successful placement, one on behalf of YOU and one on behalf of our client!